Elizabeth Yepez
Summary
Marketing Executive with an academic and professional background in medical rehabilitation treatment and equipment. Specializing in client relations, customer service, and communication.
Overview
6
6
years of professional experience
Work History
Marketing Executive
Marriott Worldwide
04.2022 - Current
- Meet monthly quota in the commission pay period, reaching highest level of escalation.
- Brought in 52k in sales volume for the company in March, and 65k for the month of April, averaging a 27% increase of new sales volume monthly.
- Promote Hyatt resorts and sell vacation packages to prospects generating 750k in new sales revenue annually.
- Manage the sales process from prospecting to close; establishing interest, building rapport, and serving as the point of contact resulting in a 75% show rate monthly.
- Lead shifts and manage relationships with key industry partners to maximize marketing program performance.
- Identify target audiences and devised campaigns to match target demographics and optimize results.
Physical & Occupational Therapy Aide
Children's Hospital Los Angeles
06.2019 - 11.2022
- Managed high-volume caseload and organized daily schedules of assistants and patients.
- Maintained the therapeutic environment by setting up and organizing treatment areas, including gathering and preparing supplies and equipment.
- Coordinated patient care with interdisciplinary team of medical professionals and specialists.
- Taught patients how to use braces, crutches, and prosthetic devices to reduce pain.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
Personal Trainer
24 Fitness
01.2019 - 06.2019
- Prospected, cold called and built a strong personal client base with over 95% repeat business.
- Educated clients on proper nutrition, and developed customized fitness plans to achieve weight loss in 85% of clients.
- Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
Physical Therapy Aide
Congress Orthopaedic Associates
04.2017 - 12.2018
- Set up equipment ahead of treatments to maintain smooth appointment schedules.
- Communicated with physicians to provide updates on patient care.
- Administered sports injury rehabilitation, facilitating return to pre-injury levels of activity.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
Education
Bachelor's of Science - Kinesiology Exercise Science
CSU Long Beach
05.2018
Skills
- Sales
- Cold Calling
- Prospecting
- Presentations
- Communication
- Public Relations
- Marketing Leadership
- Microsoft Office
Timeline
Marketing Executive
Marriott Worldwide
04.2022 - Current
Physical & Occupational Therapy Aide
Children's Hospital Los Angeles
06.2019 - 11.2022
Personal Trainer
24 Fitness
01.2019 - 06.2019
Physical Therapy Aide
Congress Orthopaedic Associates
04.2017 - 12.2018
Bachelor's of Science - Kinesiology Exercise Science
CSU Long Beach
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