Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth Zadig

Florence,SC

Summary

Adept at elevating customer experiences through innovative cocktail creation and exceptional service, I honed my skills at Seabrook Island Club, mastering efficient multitasking and empathy. My proactive approach in training staff and promoting signature drinks via social media significantly boosted repeat business, showcasing my ability to blend hard and soft skills for impactful results.

Overview

10
10
years of professional experience

Work History

Mixologist /Guest Relations/Beverage Cart Attendant

Seabrook Island Club
04.2016 - 01.2024
  • Established a loyal customer base by consistently providing exceptional service and memorable experiences, leading to repeat business and positive word-of-mouth referrals.
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Promoted a positive work environment through effective communication and teamwork among colleagues.
  • Managed cash handling procedures, ensuring accurate accounting of daily sales transactions.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Enhanced customer experience by creating visually appealing and innovative cocktails.

Mixologist/Server

Cassique Country Club
01.2015 - 03.2016
  • Provided exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Maintained cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Participated in industry events to stay current with mixology trends, incorporating innovative ideas into the bar program.
  • Trained new bartenders on mixology techniques, customer service skills, and workplace safety guidelines.

Catering Events Lead Bartender

Patrick Properties Hospitality Group
05.2014 - 12.2015
  • Communicated effectively with fellow team members regarding scheduling changes or updates during fast-paced events.
  • Supported overall event success by assisting other staff members as needed in areas such as food service, setup, and cleanup.
  • Collaborated with event planners to create custom drink menus tailored to clients'' preferences and themes.
  • Trained new staff members on proper bartending techniques and company policies for consistent service delivery.
  • Adhered to local liquor laws and guidelines when serving alcoholic beverages, ensuring compliance with regulations at all times.

Education

No Degree - Liberal Arts

University of Massachusetts - Dartmouth
North Dartmouth, MA

Skills

  • Social Media Promotion
  • Patience and Empathy
  • Efficient multitasking
  • Training New Staff
  • Customer experience management
  • Responsible Alcohol Service
  • Upselling strategies
  • Signature drink development

Timeline

Mixologist /Guest Relations/Beverage Cart Attendant

Seabrook Island Club
04.2016 - 01.2024

Mixologist/Server

Cassique Country Club
01.2015 - 03.2016

Catering Events Lead Bartender

Patrick Properties Hospitality Group
05.2014 - 12.2015

No Degree - Liberal Arts

University of Massachusetts - Dartmouth

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Elizabeth Zadig