Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
Generic

Elizabeth Zargarian

Oakland,NJ

Summary

Dedicated and customer-focused professional with experience in front-facing roles that require strong communication, organization, and multitasking skills. Adept at creating a welcoming and efficient environment for patients and families, with a background in customer service, patient interaction, and administrative support. Skilled in appointment scheduling, insurance verification, and maintaining confidentiality in compliance with HIPAA regulations. Known for patience, empathy, and problem-solving, particularly in fast-paced environments. Passionate about providing exceptional service in a pediatric setting, ensuring smooth office operations while delivering compassionate care to children and their families.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Childcare Provider

Parents Of Children
Fair Lawn, NJ
01.2019 - 02.2025

•Provided attentive care for children across five families, ensuring safety and well being.

• Communicated effectively with parents to address concerns and provide updates.

• Managed schedules, including meal times, naps, and activities, demonstrating strong organizational skills.

• Responded calmly and efficiently to emergencies, reinforcing problem-solving abilities.

• Built trusting relationships with children and parents, creating a welcoming and supportive environment.

Dental Receptionist

Abraham Mirkhan DMD
Ridgewood, NJ
01.2024 - 01.2025

• Organized patient charts before appointments to expedite check-in.

• Managed incoming calls, emails, and patient inquiries.

• Verified insurance eligibility and benefits for patients.

• Handled front office tasks, including appointments, billing, and administrative duties.

• Delivered exceptional customer service to ensure a welcoming environment for patients.

Restaurant Hostess

Harvest and Ale
Oakland, NJ
08.2023 - 03.2024

• Greeted and assisted guests, ensuring a welcoming and professional environment.

• Managed reservations and seating arrangements, optimizing efficiency and guest experience.

• Handled a high volume of customer inquiries, both in person and over the phone.

• Resolved guest concerns with professionalism and problem-solving skills.

• Coordinated with staff to ensure smooth service and efficient operations.

• Maintained organization and accuracy in scheduling and customer records.

Education

Some College (No Degree) - Nursing

Ramapo College of New Jersey
Mahwah, NJ

Skills

Patient and family communication

Customer service

Patience and empathy

Time management

Attention to detail

Problem-solving

Telephone etiquette

Appointment scheduling

Insurance verification

HIPAA compliance awareness

Certification

  • Adult and Pediatric CPR/AED Certified

Languages

English
Native/ Bilingual
Armenian
Professional
Russian
Limited

Affiliations

  • Member, Shushi Dance Ensemble (Since Age 10) – Performed and promoted Armenian cultural heritage through professional dance and community involvement.

References

References available upon request.

Timeline

Dental Receptionist

Abraham Mirkhan DMD
01.2024 - 01.2025

Restaurant Hostess

Harvest and Ale
08.2023 - 03.2024

Childcare Provider

Parents Of Children
01.2019 - 02.2025

Some College (No Degree) - Nursing

Ramapo College of New Jersey
Elizabeth Zargarian