Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizabeth Zeigler

Saint Johns,MI

Summary

Dynamic and results-driven professional with extensive experience at Glanbia Nutritionals, specializing in waste minimization and equipment troubleshooting. Proven ability to motivate teams and implement standard operating procedures, enhancing production efficiency and safety compliance. Recognized for fostering employee engagement and driving continuous improvement initiatives in fast-paced environments.

Experienced with overseeing production processes and leading teams to achieve operational goals. Utilizes effective communication to ensure seamless workflow and address issues promptly. Knowledge of safety protocols and quality control practices to maintain high standards in production.

Production professional with extensive experience in managing production workflows and ensuring high standards of quality and efficiency. Known for collaborative approach and strong commitment to achieving results. Reliable and adaptable, with expertise in team management and operational efficiency.

Overview

13
13
years of professional experience

Work History

Lead Production Worker

Glanbia Nutritionals (MWC)
07.2024 - Current
  • Reduced waste in the production process by closely monitoring material usage and identifying areas for improvement.
  • Troubleshot equipment issues, coordinating with maintenance technicians to minimize downtime and maintain productivity.
  • Worked closely with quality assurance personnel to address any product defects or non-conformance issues promptly.
  • Maintained open lines of communication with team members, actively encouraging feedback and addressing any concerns or issues that arose.
  • Provided training to new hires, ensuring they were equipped with the necessary knowledge and skills to perform their tasks effectively.
  • Assisted management in developing long-term strategies for optimizing production processes and reducing costs.
  • Mentored junior team members, fostering a positive learning environment that encouraged skill development and career advancement opportunities within the company.
  • Actively participated in continuous improvement initiatives, contributing ideas for enhancing processes and boosting overall performance metrics.
  • Implemented lean manufacturing strategies, resulting in reduced costs and improved operational efficiencies.
  • Assembled and packaged food items securely to meet company standards.
  • Operated food production equipment safely and responsibly for quality output.
  • Complied with food storage and handling procedures for safe, hygienic operations.
  • Increased safety standards by following proper sanitation procedures and wearing appropriate protective gear.
  • Supported overall facility cleanliness through adherence to strict cleaning schedules.
  • Packaged food items for shipment and organized orders for delivery.
  • Recorded food production data to enable performance monitoring.

Lead Pediatric Medical Assistant

Cristo Rey Health Center
02.2020 - 07.2024
  • Administered vaccinations and medications for timely delivery of essential treatments.
  • Assisted doctors with exams and procedures, ensuring optimal patient comfort and care.
  • Prepared examination rooms with necessary equipment and supplies, optimizing efficiency during appointments.
  • Proactively addressed parent concerns regarding their child''s health, providing reassurance while working closely with physicians to develop appropriate care plans.
  • Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
  • Maintained accurate patient records, contributing to effective communication among medical team members.
  • Increased patient satisfaction by providing compassionate and efficient pediatric care.
  • Educated parents on proper child healthcare practices, promoting overall family wellbeing.
  • Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
  • Enhanced teamwork by providing support to colleagues during busy periods or staff shortages.
  • Reduced errors by verifying medication dosages before administration as per physician orders.
  • Demonstrated adaptability by quickly learning new medical software systems for more efficient documentation and record-keeping practices.
  • Improved clinic organization through diligent inventory management and supply ordering.
  • Streamlined appointment scheduling for improved patient flow and reduced wait times.
  • Ensured patients'' privacy was protected through careful handling of confidential information according to HIPAA guidelines.
  • Conducted growth assessments to monitor children''s development and identify potential concerns early on.
  • Contributed to a safe environment by adhering to strict infection control protocols at all times.
  • Administered vaccinations and medications under physician's orders, contributing to community health and wellness.
  • Enhanced emergency response, provided first aid and CPR during critical situations, ensuring immediate care and stabilization.
  • Improved clinical workflows with implementation of electronic health record systems, enhancing data accuracy and accessibility.
  • Enhanced patient care by assisting in routine physical examinations for children, ensuring comfort and safety throughout process.
  • Contributed to public health, participated in health fairs and school programs to educate community on pediatric health issues.
  • Boosted immunization rates, organized community vaccine drives and educated families on importance of vaccinations.
  • Assisted in developing care plans for children with chronic conditions, improving health outcomes through tailored support and monitoring.
  • Facilitated smoother surgeries by preparing operating rooms, laying out sterile instruments, and providing direct assistance to pediatric surgeons.
  • Enhanced patient education by explaining medical procedures in understandable manner, fostering trust and compliance with treatment plans.
  • Improved patient confidentiality, rigorously adhered to HIPAA guidelines in all communications and record-keeping.
  • Streamlined clinic operations by maintaining organized patient records, facilitating efficient follow-up and care continuity.
  • Reduced patient anxiety, utilized distraction techniques and age-appropriate communication during medical procedures.
  • Facilitated patient recovery, performed wound care and post-operative follow-ups, ensuring effective healing.
  • Supported clinical research, assisted in data collection and patient enrollment for studies focused on pediatric medicine advancements.
  • Supported diagnostic processes, prepared patients for x-rays and collected laboratory specimens, ensuring accuracy and timely diagnoses.
  • Ensured hygienic environment, sterilized medical instruments and disinfected examination rooms, preventing cross-contamination.
  • Streamlined patient intake process, collected vital health information and prepared individuals for their consultations, improving clinic throughput.
  • Increased clinic efficiency, managed appointment scheduling and follow-ups, reducing wait times and optimizing healthcare delivery.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Completed EKGs and other tests based on patient presentation in office.
  • Measured patient pulse oximetry.
  • Prepared lab specimens for diagnostic evaluation.
  • Oriented and trained new staff on proper procedures and policies.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.

Medical Assistant

Mid Michigan Neurology
02.2019 - 02.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
  • Empowered patients through education on self-management techniques for chronic conditions.
  • Facilitated patient education on treatment plans and medications, improving understanding and compliance.
  • Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
  • Improved patient satisfaction, efficiently managing appointment schedules and reducing wait times.
  • Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.

Manager

Hansen Quick Stop
03.2012 - 01.2018
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
  • Improved overall store performance with proactive maintenance of gas pumps and equipment.
  • Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
  • Conducted regular inspections of facilities to proactively identify potential hazards or repair needs.
  • Ensured compliance with all relevant regulations by staying current on industry standards and implementing required changes promptly as needed.
  • Provided exceptional customer service, resolving issues quickly and efficiently to maintain loyalty.
  • Enhanced customer satisfaction by implementing efficient service protocols and staff training.
  • Maintained accurate financial records, enabling timely reporting and informed decisionmaking.
  • Implemented safety procedures to ensure a safe working environment for employees and customers.
  • Reduced operational costs through effective inventory management and streamlined processes.
  • Coordinated routine maintenance tasks, ensuring uninterrupted operations at the station.
  • Evaluated sales data to identify trends and adjust product offerings accordingly, driving continuous improvement in revenues.
  • Oversaw staff recruitment and training processes, building a skilled workforce capable of handling diverse responsibilities effectively.
  • Led team meetings fostering open dialogue about concerns or suggestions resulting in improved operational efficiency.
  • Collaborated with vendors to negotiate better pricing, resulting in increased profit margins.
  • Optimized employee scheduling, balancing workload while maintaining excellent service levels.
  • Boosted employee morale by fostering a supportive work culture and recognizing outstanding performance regularly.
  • Strengthened relationships with local businesses through community engagement initiatives promoting mutually beneficial partnerships.
  • Streamlined communication between shifts via detailed shift reports highlighting essential updates for seamless transitions.
  • Enhanced customer loyalty and store reputation by implementing customer feedback system, addressing concerns promptly.
  • Managed inventory levels to minimize waste and ensure product availability, improving operational efficiency.
  • Negotiated with suppliers to lower costs, improving store's profit margins.
  • Conducted monthly financial audits to identify and rectify discrepancies, ensuring accuracy in financial reporting.
  • Upgraded fuel pumps and technology to improve service speed and reliability, enhancing customer experience.
  • Coordinated with law enforcement to enhance security measures, significantly reducing incidents of theft and vandalism.
  • Organized community events at station, strengthening community ties and attracting new customers.
  • Increased sales of promotional items with strategic placement and staff incentives, boosting overall revenue.
  • Fostered team-oriented environment, leading to increased employee retention and reduced recruitment costs.
  • Initiated waste reduction program by optimizing inventory ordering and storage, cutting down on excess costs.
  • Enhanced store's visual appeal with regular maintenance and updates, attracting more customers.
  • Improved fuel storage safety standards, ensuring compliance with environmental regulations and reducing risk of fines.
  • Streamlined checkout process, reducing customer wait times and enhancing satisfaction.
  • Implemented safety protocols that drastically reduced workplace accidents, fostering safer work environment.
  • Developed rigorous training program for new employees, significantly reducing onboarding time and improving service quality.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Conducted regular competitive analyses to adjust pricing and promotions, maintaining competitive edge in market.

Education

Associate of Applied Science - Medical Assitant

Ross Medical Education Center
Lansing, MI
01-2020

GED -

Ovid-Elise High School
Ovid, MI
04-2008

Skills

  • Team motivation
  • Workload prioritization
  • Machine setup
  • Standard operating procedures
  • Waste minimization
  • Product inspection
  • Production scheduling
  • Manufacturing processes
  • Assembly line supervision
  • Employee engagement
  • Assembly and production
  • Health and safety compliance
  • Equipment monitoring
  • Equipment troubleshooting
  • Safety rules enforcement
  • Waste reduction
  • Procedure implementation
  • Workforce planning
  • Team member motivation
  • Training needs assessment

Timeline

Lead Production Worker

Glanbia Nutritionals (MWC)
07.2024 - Current

Lead Pediatric Medical Assistant

Cristo Rey Health Center
02.2020 - 07.2024

Medical Assistant

Mid Michigan Neurology
02.2019 - 02.2020

Manager

Hansen Quick Stop
03.2012 - 01.2018

Associate of Applied Science - Medical Assitant

Ross Medical Education Center

GED -

Ovid-Elise High School
Elizabeth Zeigler