Summary
Overview
Work History
Education
Skills
Skill Training
Soft Skills Experience
Work Availability
Languages
Timeline
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ELIZABETH ZELAYA

Corona,CA

Summary

Project Coordinator with over 10 years of experience in managing complex projects across diverse industries. Demonstrates strong leadership and communication skills, effectively coordinating cross-functional teams to achieve project objectives. Proven track record of enhancing workflow processes and delivering projects on time. Recognized for analytical problem-solving abilities and strategic planning expertise that drive project success.

Overview

20
20
years of professional experience

Work History

Project Coordinator, Design

Houdini Inc.
Fullerton, CA
06.2024 - 09.2024
  • Maintained product development schedules and timelines for optimal workflow efficiency.
  • Updated and organized all product development files to ensure accessibility.
  • Managed multiple projects across various stages of development processes.
  • Prepared nutritional and technical inserts using Adobe Illustrator with precision.
  • Created comprehensive component sheets for all product development packages.
  • Proofed artwork, legal, and FDA information on packaging and labels for compliance.
  • Reviewed vendor print proofs to ensure quality for mass production.
  • Supported label group communications and requests to meet production deadlines.

Commercialization Project Specialist, New Product Development

Monster Energy Company
Corona, CA
06.2014 - 05.2023
  • Assessed, planned, and implemented comprehensive packaging artwork capabilities for Executive Design Team and Project Manager timelines.
  • Established long-term plans with milestones, deadlines, and resource allocation for artwork initiatives.
  • Orchestrated execution of drink and packaging prototypes for testing in real-world scenarios and media shoots.
  • Conducted domestic travel for press check approvals during new product launches.
  • Maintained extensive digital asset and production sample library for global quality control and reference.
  • Led weekly cross-functional team meetings to align packaging artwork with corporate standards for global portfolio.
  • Coordinated packaging graphics development and product labeling with marketing and graphics teams.
  • Documented departmental procedures and conducted training across various channels.
  • Provided technical support during all phases of projects from requirements gathering through implementation stages.
  • Collaborated with internal departments to ensure resources were allocated efficiently in order to meet deadlines.
  • Created presentations for senior leadership on the project's objectives and achievements.
  • Organized and facilitated meetings with stakeholders to review progress and address issues.
  • Performed research into industry trends in order to develop innovative solutions for improving processes within the organization.
  • Prepared detailed reports summarizing results of projects which included key findings and recommendations.
  • Maintained accurate records of activities related to each project including documentation, costs, timelines, invoices.
  • Conducted risk assessment analyses to identify potential problems that could affect the timeline or budget of the project.
  • Implemented change management strategies throughout projects including developing training materials and providing guidance on best practices.
  • Negotiated with project stakeholders or suppliers to obtain resources or materials.
  • Cataloged test outcomes of liquid analysis in an organized and precise manner following company warranty protocols.
  • Conducted orientation sessions for new hires on software usage.
  • Collaborated with other trainers on the development and delivery of effective learning experiences.

Warranty Analyst & Consumer Affairs Specialist

Yokohama Tire
Fullerton, California
01.2013 - 04.2014
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Identified suspicious losses and contacted manager for investigative assistance.
  • Negotiated settlement agreements to resolve disputes.
  • Examined claims forms and other records to determine insurance coverage.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Developed job-specific competencies and performance standards.
  • Wrote training manuals for employees according to strict company guidelines and protocols.
  • Traveled to Mexico office to conduct bilingual training.

Sr. Print Coordinator & Customer Service Rep

The RB Dwyer Group
Anaheim, California
07.2010 - 01.2013
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
  • Interacted with customers to resolve billing disputes and respond to inquiries.
  • Processed customer invoices, credit memos and payments within established timelines.
  • Prepared, checked, and coordinated documentation to support component design and application.
  • Worked with vendors to schedule daily pickups and weekly deliveries.

Sales Coordinator

EADS North America Defense Test & Services
Irvine, California
01.2005 - 01.2007
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Implemented systems and procedures to increase sales.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Collaborated with team members to facilitate returns quickly and provide outstanding customer service.

Education

Some College (No Degree) -

Orange Coast College
Costa Mesa, CA

Some College (No Degree) -

The Art Institute of Orange County
Orange County

Skills

  • SAP and ERP systems
  • SharePoint and Microsoft Office
  • Adobe Creative Suite
  • Power BI and data analysis
  • Print production management
  • CAD file preparation
  • General administrative skills
  • Content proofing
  • Color theory and design
  • Interpersonal communication skills
  • Bilingual (Spanish - Fluent)
  • Written and verbal communication
  • Execution and performance management
  • Attention to detail and multitasking
  • Deadline adherence and adaptability
  • Self-motivation and ownership
  • Creative problem-solving techniques
  • Coachable and trainable mindset
  • Training program development

Skill Training

  • 2019, SkillPath Certificate of Completion - Communication
  • 2018, Leadership N Soul - Educational Leadership Course
  • 2018, GS1 Barcode Governance 3 Day Training Seminar
  • 2014, Monster Energy Annual 4 Day National Sales Event
  • 2017, Graphic Pkg International 2-Day Training Seminar

Soft Skills Experience

  • Nearly 10 years professional experience in Product Commercialization
  • Outstanding interpersonal, written and verbal communication skills
  • Excellent execution and performance management skills with drive-to-achieve results
  • Superior attention to detail with a real high sense of urgency
  • Ability to create credibility and trust within organization & externally
  • Able to multitask and meet deadlines in a fast-paced/high-stress environment
  • Highly Adaptable to any situation to ensure high productivity
  • Highly self-motivated and easily applies ownership/accountability
  • Creative Problem Solving
  • Effectively work closely with various Executive Design Leadership teams
  • Extremely coachable, eager to pursue self-development opportunities
  • Experience in developing training programs and performance management
  • Operate with minimal supervision
  • Experience in Tech Savviness
  • Trustworthiness
  • Proactive and organized liaison between various parties (internal/external)
  • Experience in on-boarding new systems/processes with high success rate

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

Spanish
Native language

Timeline

Project Coordinator, Design

Houdini Inc.
06.2024 - 09.2024

Commercialization Project Specialist, New Product Development

Monster Energy Company
06.2014 - 05.2023

Warranty Analyst & Consumer Affairs Specialist

Yokohama Tire
01.2013 - 04.2014

Sr. Print Coordinator & Customer Service Rep

The RB Dwyer Group
07.2010 - 01.2013

Sales Coordinator

EADS North America Defense Test & Services
01.2005 - 01.2007

Some College (No Degree) -

Orange Coast College

Some College (No Degree) -

The Art Institute of Orange County

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