Summary
Overview
Work History
Education
Skills
Timeline
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Elizabeth A. Lacey

Summary

Highly motivated and dedicated Administrative Assistant passionate about promoting lasting customer satisfaction by providing exceptional customer service and clerical support in any environment with a military background. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience in delivering customer service and administrative excellence, including clerical support and appropriate public interaction. Excels in data entry, database administration.

Overview

25
25
years of professional experience

Work History

Student/Homemaker

N/A
10.2002 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Sorted documents and maintained organized filing process.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Volunteered to help with special projects of varying degrees of complexity.

Volunteer

Bartram Trail Color Guard
12.2022 - 05.2023
  • Assisted with various special events and tasks.
  • Used strong interpersonal communication skills to convey information to others.
  • Proofread and edited documents for accuracy, spelling and grammar.
  • Managed administrative tasks such as scheduling, record-keeping, and budgeting for project success.
  • Communicated cost of project orally and in writing through social media in an articulate and concise manor.
  • Collected over $2,000 in funds raised to create project.
  • Ensured timely completion of assigned tasks by coordinating schedules and deadlines with parents.
  • Collaborated and co-created with team members to develop visually appealing projects for external events.
  • Represented organization positively and professionally while providing the BT Color Guard community with completed projects.


Operations and Logistics Volunteer

Wounded Warrior 5K
09.2021 - 11.2021
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Drafted and Executed a breakdown of necessary preparations to ensure the time line of events would run safely and smoothly.
  • Managed inventory and Strategized best methods and tactics for efficient storage and handling of materials.
  • Co-Managed event logistics, ensuring timely set-up and breakdown of venues.
  • Prioritized safety protocols throughout the entire planning process ensuring a secure environment for all participants.
  • Utilized social media platforms to promote upcoming events effectively increasing awareness.
  • Provided general cleaning of venue spaces before, during, and after events.
  • Maintained thorough records of event planning progress, allowing for efficient organization and tracking of details.
  • Established strong relationships with local non-profits leading to ongoing partnerships.
  • Used strong interpersonal communication skills to convey information to others.
  • Represented organization positively and professionally.



Teacher's Assistant

St. Luke's Preschool
07.2011 - 05.2012
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Arrived at assigned areas on time, prepared, and ready to work.
  • Implemented daily routines and activities to stimulate and engage children.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Maintained safety and security by overseeing students in recess environments.
  • Supported classroom maintenance and upkeep, organizing books and materials.
  • Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
  • Provided lunchtime assistance to monitor children, assist with eating and serve food.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Used patience, skill and various behavior modification techniques to maintain order and safety.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Supported the emotional well-being of children by providing nurturing care and addressing individual needs.
  • Restocked supplies and personal hygiene products for use by students.
  • Read stories, sang songs and facilitated creative play.
  • Kept children between ages of 1 and 2 years old safe and secure with vigilant oversight.
  • Coordinated engaging arts-and-crafts projects for students to express their creativity while developing fine motor skills.
  • Built constructive and open relationships with families with forthright yet friendly communication.
  • Assisted in potty training and toilet hygiene.
  • Provided support and guidance to children in conflict resolution.
  • Maintained accurate records of attendance, incident reports and other essential documentation as required by state regulations or center policies consistently.
  • Built nurturing environments to support child social and emotional growth.

Administrative/Personnel Specialist

U.S. Army Active Duty
01.1999 - 09.2002
  • Utilized as a Work Center Supervisor using computer programs such as the Enlisted Distribution Assignment System, Adobe, and a military-unique personnel accounting hardware and software system similar to PeopleSoft and Workday.
  • Progressed through a variety of positions with more responsibility and authority in human resource management for an organization up to 10,500 personnel.
  • Processed a monthly average of 270-300 personnel in 105 subordinate organizations.
  • Provided formal and informal counseling to individuals and groups.
  • Easily resolved customer inquiries and complaints with tact, patience and sensitivity.
  • Communicated respectfully and fairly with customers of diverse abilities, personalities and cultures.
  • Created and implemented numerous end of month reports used by the HR Director.
  • Handled statistical records and periodically briefed senior levels of management on current status, problem areas, operations and recommended changes as necessary.
  • Briefed individuals on how to safeguard legal separation documents in a confidential setting.
  • Maintained high morals and ethical standards.
  • Reviewed personnel records, evaluated and assigned personnel to open position.
  • Helped type and revise the Standard Operating Procedure for a medical review board that received a superior inspection rating and was implemented Army-wide. Received an award for this.
  • Improved the filing system by updating labels and destroying outdated materials.
  • Ensured proper storage and quick retrieval of stored equipment and supplies.
  • Reviewed and proof-read other clerks' memorandums and endorsements for final approval when management was not available.

Education

Associate of Science - Psychology

Barton County Community College
Great Bend, KS

Bachelor of Science And/with Education Degree - Early Childhood Education

Columbus State University
Columbus, GA

Skills

  • Committed to Professional Excellence
  • Friendly, Positive Attitude, Strong Morals
  • Customer Service Oriented
  • Attention to Detail
  • Multitasking Abilities
  • Critical Thinking
  • Computer Skills and Data Entry
  • Follows instructions
  • Flexible, Dependable and Adaptable
  • Teamwork and Collaboration
  • Professional in Appearance and Manor
  • Proficient in MS Office and Basic Computer Skills
  • Communication and Interpersonal Skills

Timeline

Volunteer

Bartram Trail Color Guard
12.2022 - 05.2023

Operations and Logistics Volunteer

Wounded Warrior 5K
09.2021 - 11.2021

Teacher's Assistant

St. Luke's Preschool
07.2011 - 05.2012

Student/Homemaker

N/A
10.2002 - Current

Administrative/Personnel Specialist

U.S. Army Active Duty
01.1999 - 09.2002

Associate of Science - Psychology

Barton County Community College

Bachelor of Science And/with Education Degree - Early Childhood Education

Columbus State University

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Elizabeth A. Lacey