Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
32
32
years of professional experience
Work History
Netting line work
Butterball
Ozark, AR
08.2022 - 03.2026
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Maintained clean and organized workstations to promote safety and efficiency.
Assisted in training new employees on proper operational procedures and safety measures.
Maintained cleanliness of work area to support overall production efficiency.
Assisted in training new line workers on operational procedures.
Followed safety protocols to ensure a secure working environment.
Collaborated with team members to maintain a smooth production flow.
Monitored production line for any defects or malfunctions, and reported to supervisor when necessary.
Demonstrated proper work practices to accomplish key performance indicators.
Head Clerk/Assistant Manager
Fotos Market
Lincoln, CA
03.2009 - 09.2011
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
Ensured proper organization of store, responded to customer complaints and answered questions quickly.
Processed credit and debit card payments and returned proper change for cash purchases.
Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
Built and maintained productive relationships with employees.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Head Clerk /Assistant Store Manager
Rainbow Market
Lincoln, CA
08.2006 - 10.2008
Handled cash and deposits using proper accounting procedures and documentation.
Processed end-of-day paperwork using Excel, verifying deposits and rectifying discrepancies.
Supervised more than 20 cashiers and associates to maximize performance, efficiency and service levels.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Counted and balanced cashier drawers.
Taught employees use of registers, merchandising of stock and satisfaction of diverse customer needs.
Troubleshot and resolved issues with cash registers, card scanners and printers.
Kept store operations efficient and tasks current by carrying out daily store closing and shift change actions in full.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Managed cashier shifts and breaks.
Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Waitress
Bonanza Inn
Yuba City, CA
02.2000 - 02.2001
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Answered phones politely and promptly, accurately recording and confirming reservations.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Office Manager Bookkeeper
The Saw Filers
Yuba City, CA
11.1995 - 12.1999
Managed payroll, accounting, budgets, receivables and payables
Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements.
Processed financial documents including contracts, expense reports and invoices.
Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
All aspects of front and back office including phones, Bookkeeping, tax filing, payroll, A/P and A/R, data entry, scheduling deliveries, filing and maintaining records.
Lead Cash Application/Data Entry Specialist
Novacare Outpatient Rehab Billing Dept/
Sacramento, CA
04.1994 - 11.1995
Reviewed source documents to locate required data for entry
Identified and corrected data entry errors to prevent duplication across systems.
Executed data verification to ensure expedient error detection.
Maintained quality levels above prescribed minimums to support team productivity and efficiency.
Sorted source documents and organized to be filed.
Collected and input data into database.
Verified and updated account information in company computer system.
Compiled data from source documents prior to data entry.
Daily handling of large amounts of checks and cash for deposit.
Oversee data entry and cash application department to maintain productive and pleasant work environment.