Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Elizabeth Cruthers

Kingsport,TN

Summary

Experienced in time management, organization, and problem-solving to deliver effective solutions. Skilled in communication and collaboration, fostering positive relationships with team members. Demonstrated leadership abilities through training, recruitment support, and HR tasks. Known for exceptional customer service, ensuring individuals feel valued and understood.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Coordinator

Ridgecrest Conference Center
05.2025 - Current
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
  • Maintained comprehensive records of project status updates and communications with staffers for easy reference during meetings or audits.
  • Created detailed project plans outlining timelines, resources needed, and key milestones for successful execution.
  • Delegated tasks strategically to ensure optimal workload distribution among team members, maximizing overall productivity.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.
  • Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
  • Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Facilitated roommate agreements at the beginning of each semester to set clear expectations for shared living spaces.
  • Ensured the staffer's success by providing resources, guidance, and support throughout the orientation process.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked 'on call' hours to be available to 55 staffers at a moments notice.

HR Intern

Ridgecrest Conference Center
08.2024 - 05.2025
  • Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
  • Collaborated with cross-functional teams to improve overall workplace culture and employee engagement initiatives.
  • Developed strong written and verbal communication skills.
  • Worked with HR team to coordinate company events.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Maintained relationships with personnel using strong collaboration and teamwork skills.
  • Conducted orientations and helped employees complete necessary paperwork to get new hires established and up to speed quickly.
  • Developed and monitored employee recognition programs.
  • Used social media platforms to promote and market services.
  • Managed multiple social media platforms, ensuring a consistent brand voice and message.

Summer Staff in Guest Spaces

Ridgecrest Conference Center
05.2023 - 05.2023
  • Provided exceptional guest experiences through diligent attention to detail and proactive problem-solving skills.
  • Facilitated smooth communication between team members, fostering a positive work environment that promoted collaboration.
  • Contributed to staff training initiatives by sharing expertise, enhancing overall team performance and skill sets.
  • Delivered excellent customer service by promptly addressing inquiries, resolving concerns, and providing appropriate recommendations.
  • Optimized operational efficiency by identifying areas for improvement within daily processes, implementing changes as needed to enhance productivity.
  • Demonstrated adaptability and flexibility when faced with unexpected challenges, seeking creative solutions without compromising quality of service.
  • Created a welcoming atmosphere for all guests by fostering a positive company culture that focused on teamwork, communication, and continuous improvement.
  • Entrusted with chemical and vehicle usage.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Trained employees in Guest Spaces and assigned duties.
  • Increased team productivity through effective leadership and motivational strategies.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Cashier

Ingles Markets
09.2020 - 09.2021
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Greeted customers entering and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Bachelor of Science - Digital Media

East Tennessee State University
Johnson City, TN
05.2024

High School Diploma -

HomeLife Academy
Kingsport, TN
05.2021

Skills

  • Strong time management and organizational skills
  • Excellent problem-solving abilities
  • Effective verbal and written communication
  • Proven leadership and team collaboration experience
  • Customer service expertise
  • New hire orientation and onboarding experience
  • Training and development program facilitation
  • Skilled in HR software and systems
  • Project management capabilities
  • Social media management and content creation skills

Accomplishments

  • Trained new employees for every job position I have had.
  • Played the Scottish tenor drum and was awarded the certification of "Best Novice Tenor Drummer in the Eastern United States."

Certification

  • First Aid/CPR Certified

Timeline

Lead Coordinator

Ridgecrest Conference Center
05.2025 - Current

HR Intern

Ridgecrest Conference Center
08.2024 - 05.2025

Summer Staff in Guest Spaces

Ridgecrest Conference Center
05.2023 - 05.2023

Cashier

Ingles Markets
09.2020 - 09.2021

Bachelor of Science - Digital Media

East Tennessee State University

High School Diploma -

HomeLife Academy

Similar Profiles

CREATE PROFILE