Politics
Elizabeth D. Whitman
Freelance Writer
Gainesville,VA
Summary
Self-driven, creative professional seeking to use fundamental understanding of marketing and advertising to enter the copywriting and content writing industry.
Overview
6
6
years of professional experience
9
9
years of post-secondary education
Work History
Post-Closing Specialist
Strong Home Mortgage
Manassas, VA
08.2020 - 12.2021
- Communicated daily with investors and internal teams to solve purchase stipulations
- Effectively explained complicated issues to team members
- Effectively pushed back on investors to have incorrect stipulations waived
- Used email to effectively communicate with team members to find solutions
- Consulted with outside vendors to identify and resolve loan closing issues.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Managed pipeline up to 150 loan files
- Cleared loans within 5 business days
Post-Closing Specialist/Loan Processor Assistant
Atlantic Coast Mortgage
03.2020 - 05.2020
- Assist loan processors with:
- Effectively communicated with external parties to obtain required documents
- Effectively used email to communicate with different parties both internal and external
- Completed pre-funding quality control reviews
Quality Control Specialist
Next Mark Credit Union, Previously Fairfax County Federal Credit Union
03.2016 - 11.2019
- Created procedures and policies for reviewing loans to confirm compliance to all regulations and company policies
- Created training manual clearly communicating standards for documents
- Communicated with multiple parties through email to correct errors in loan files
- Effectively communicated with auditors and examiners to meet and exceed expectations
- Prepared files for audit, examination, and loan sales
- Communicated with borrower's to set times for loan closings
- Cleared 240 files on average per month
- Fixed identified issues to increase productivity and boost workflows
- Monitored product standards and quality-control programs
Teller
03.2015 - 03.2016
- Assisted customers with all transactions
- Answered any questions that customers had about their accounts
- Offered services and products to customers based on their needs
Accounts Receivable Intern
City Voice Ltd
09.2014 - 12.2014
- Assisted accountant with creating monthly reports and balancing accounts
- Coordinated with vendors during an office relocation
- Created invoices for sales representatives
Education
Bachelors of Science - Finance
George Mason University
Fairfax, VA 08.2012 - 05.2017
Associates - Business Administration
Piedmont Virginia Community College
Charlottesville, VA 08.2008 - 05.2012
Skills
Written Communication
undefinedInterests
History
Economics
Timeline
Post-Closing Specialist
Strong Home Mortgage
08.2020 - 12.2021
Post-Closing Specialist/Loan Processor Assistant
Atlantic Coast Mortgage
03.2020 - 05.2020
Quality Control Specialist
Next Mark Credit Union, Previously Fairfax County Federal Credit Union
03.2016 - 11.2019
Teller
03.2015 - 03.2016
Accounts Receivable Intern
City Voice Ltd
09.2014 - 12.2014
Bachelors of Science - Finance
George Mason University
08.2012 - 05.2017
Associates - Business Administration
Piedmont Virginia Community College
08.2008 - 05.2012
Similar Profiles
Skylar SimsSkylar Sims
Jr Processor at Strong Home MortgageJr Processor at Strong Home Mortgage
Julie GrossJulie Gross
SVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey MortgageSVP, Chief Training Officer - Culture Keeper at Certainty Home Lending, a DBA of Guaranteed Rate, Formerly Certainty Home Loans, Formerly Starkey Mortgage, Formerly WR Starkey Mortgage
Lissette FigueroaLissette Figueroa
Bilingual/ Health Home Care Manager at UR Medicine Home Care/University Of Rochester/Strong Memorial HospitalBilingual/ Health Home Care Manager at UR Medicine Home Care/University Of Rochester/Strong Memorial Hospital