Elizabeth D. Wilson

• Delivered weekly project updates to management to enhance program visibility and promote improved project performance.
• Executed [Timeframe] quality assurance audits and addressed non-complying issues to improve section performance.
• Resolved customer service escalations to promote mutually beneficial outcomes.
• Improved user service quality to promote customer loyalty and enhance operations efficiency.
• Trained new employees on proper protocols and customer service standards.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items and join reward programs.
• Restocked and organized merchandise in front lanes.
• Collected and authorized payments of guests.
• Checked identification for proof-of-age for alcohol and tobacco sales.

• Promoted and up-sold products and services to meet needs of customers.
• Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
• Upheld high standards of customer service by promoting and upselling new products and services.
• Used consultative sales approach to understand customer needs and recommend relevant offerings.
• Sales of sporting goods, guns, fishing rod's. and much more.
• Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
• Sales of Idaho fish and game license, and Idaho lottery.

. Customer service ranging from cashing checks

. Chips and handling money.

. Physically counted my drawer.

. Trained and supervised new associates ensuring a clean and safe occupation .

. Maintaining accurate counts, and books for financial backup

. The assessment, treatment, and instruction in the acquisition of activities of daily living skills that an individual has not gained by the normal developmental stages in his or her life, or is not likely to develop without training or therapy beyond age appropriate learning situation.

. Provided for individuals with a developmental disability .

. Provided training in the seven skill areas specified by Medicaid. These skill areas are: self-care, receptive and expressive language, learning, mobility, and self-direction, capacity for independent living, or economic self-sufficiency and to promote rehabilitation/habilitation.

. Providing training in specific skill areas in the community and/or neighborhoods. These skills are derived from the consumers and families.

. Weekly time sheets/and mileage charts.

• Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
• Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.
• . Emergency Medical training.
• . Extrication .
• . Back boarding
• . Patient confidentiality
• . Completing reports and documentation of shift activity.
• . Patient comfort .
• CPR/First Aid.
• Assessment of situations, dangerous or otherwise.
• Working closely with local law enforcement and paramedics.

• Weighed, wrapped and labeled meat products for sale to grocery customers.
• Protected consumers by consistently following food handling and safety guidelines.
• Offered samples of cheese and other items related to meat purchases to entice sales.
• Replenished cases through shifts to maintain consistent sales.
• . Customer service ranging from sales assistance, cash handling and interstore assistance.
• Physically maintained product display and signage for ads and events.
• Trained and supervised new associates ensuring a clean and safe occupation environment.
• Assisting in all departments, sales floor, front-end service, and asset protection.

• Sanitized toys and play equipment each day to maintain safety and cleanliness.
• Engaged with children on individual basis to build positive relationships and promote learning.
• Promoted physical, academic and social development by implementing diverse classroom and outside activities.
• Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
• . CPR/Firstaid trained.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• . CPR/First aid trained.
• Complete routine security rounds in main production facility grounds and off-site facility.
• Execute routine vehicle preventive maintenance. . Monitor and respond to off shift alarm conditions, contacting the appropriate personnel to address alarm condition.
• Completing reports and documentation of shift activity.
• Monitor contractor activity during off shift hours.
• Other departmental duties as assigned