Elizabeth Emi Dolores
East Los Angeles,CA
Summary
Hardworking and passionate with strong organizational skills. Ready to obtain a position that will enable the use of my skills, customer service background and the ability to work well with others. Very eager to learn new things.
Overview
23
23
years of professional experience
Work History
Clerk, N.C.
Los Angeles County Registrar - Recorders Office
06.2022 - Current
- Provide quality clerical support through data entry by carefully inputting information into DIMS with attention to detail.
- Promptly answered incoming phone calls during the March 5th Presidential Primary Elections to provide voter status and Election information to Voters.
- Verified Voter information and signatures on Petitions and VRC's.
- Demonstrate respect, friendliness and willingness to help whenever needed.
Premier Phone Banker
Wells Fargo, NA
09.2004 - 05.2006
- Worked in a fast paced phone bank for the Spanish Queue in Customer Service and maintained performance standards such as call turnaround time.
- Capitalized on cross-selling and upselling opportunities to consistently exceed quotas.
- Worked successfully with my coworkers to accomplish goals.
Licensed Personal Banker
Citibank, NA
01.2001 - 08.2004
- Built strong rapport with new and existing clients to better serve their financial needs and promote branch loyalty by advising them on bank products and services.
- Lead abilities to Open/Close Financial Center, send out money with BRINK'S, balance tellers and ATM's.
Education
Some College (No Degree) - Spanish Language And Literature
East Los Angeles College
Monterey Park, CAHigh School Diploma -
Garfield High School
East Los Angeles, CA06.1988
Skills
- Efficient
- Quick Learner
- Patient
- Team Player
- Dependable
- Responsible
- Organized
- Bi-Lingual - English/Spanish
- Data Entry
- Telephone Etiquette
- Cash Handling
- Flexible and Adaptable
Languages
Spanish
Native or Bilingual
Timeline
Clerk, N.C.
Los Angeles County Registrar - Recorders Office
06.2022 - Current
Premier Phone Banker
Wells Fargo, NA
09.2004 - 05.2006
Licensed Personal Banker
Citibank, NA
01.2001 - 08.2004
Some College (No Degree) - Spanish Language And Literature
East Los Angeles College
High School Diploma -
Garfield High School
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