Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elizabeth G. Soto

Harlingen,TX

Summary

Accomplished Human Resources Manager with 20 plus years of experience leading human resources operations and organizational planning. Well-versed in employment laws, performance appraisals, salary structure and benefits program management. Seasoned expert at protecting company interests and building successful office culture to promote employee retention and performance.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Director - HR

Harlingen Waterworks System
Harlingen, TX
06.2013 - 05.2024
  • Developed and implemented HR strategies, policies, and procedures to ensure compliance with employment laws.
  • Collaborated with senior management to identify staffing needs and develop recruitment plans.
  • Conducted job analysis to determine job requirements and qualifications for each position.
  • Managed the onboarding process for new hires, including orientation programs and training.
  • Designed compensation packages that are competitive in the marketplace.
  • Facilitated employee relations by resolving disputes between employees or between employees and supervisors.
  • Advised managers on issues related to labor law compliance; provided guidance on progressive discipline practices when needed.
  • Regularly updated HR databases to reflect employee information, changes in benefits and other details.
  • Worked with department managers to assess needs.
  • Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Supervised HR Department employees by directing activities and monitoring performance.

Employee Relations Manager

Coca Cola Refreshments
El Paso, Texas
02.2002 - 01.2020
  • Monitored compliance with applicable labor laws and regulations.
  • Developed and implemented policies, procedures, and programs related to employee relations.
  • Provided guidance on employee relations issues such as performance management, disciplinary action, grievances.
  • Conducted investigations into workplace complaints or violations of company policy.
  • Interpreted employment laws, collective bargaining agreements, personnel policies and procedures for managers and employees.
  • Advised managers on effective resolution of employee relations issues in a timely manner.
  • Facilitated training sessions for managers on topics related to employee relations including harassment prevention, diversity awareness.
  • Maintained accurate records of all employee relation activities including complaint investigations, counseling meetings.
  • Collaborated with other departments to ensure consistency in HR practices across the organization.
  • Addressed conflicts between employees by providing mediation services.
  • Guided managers and supervisors on resolving discipline issues and employee grievances.
  • Facilitated new hire orientations, processed transfers and managed employee separations.

HR Manager

PTV Nustats
Edinburgh, TX
05.2011 - 09.2013
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
  • Collaborated with other departments to create a positive work environment that promotes collaboration among teams.
  • Ensured compliance with all state and federal employment laws including wage and hour regulations.
  • Prepared and led new employee orientation to familiarize with company policies, procedures, culture and campus.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.

HR Manager

DishNetwork
Harlingen, TX
05.2007 - 05.2011
  • Assisted in the development of policies related to human resources management.
  • Ensured compliance with all state and federal employment laws including wage and hour regulations.
  • Prepared reports summarizing recruitment activities, turnover rates, absenteeism trends.
  • Worked with management to create performance measurement, employee development and employee compensation strategies.
  • Compiled reports to provide management with accurate information and comply with policies and procedures.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.

HR Manager

Access Adminsitrators
El Paso, Texas
02.2007 - 05.2007
  • Directed HR programs, policies and processes to improve operational efficiency.
  • Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.

HR Manager

Bienvivir Senor Health Services
El Paso, Texas
09.2004 - 02.2005
  • Provided guidance on labor law regulations to ensure compliance with applicable laws.
  • Created and maintained personnel records, such as hiring documents, benefits information and payroll data.
  • Coordinated training programs for new employees and existing staff members.
  • Developed processes for onboarding new hires into the organization's culture.
  • Ensured compliance with all state and federal employment laws including wage and hour regulations.
  • Administered employee benefits and led open enrollment process, informing and coaching employees.

Levi Strauss & Co

Interim HR MAdanager
El Paso, Texas
11.1991 - 04.2000
  • As the Interim HR Manager -Managed all aspects of the Human Resources Department's functionality
  • Guided and advised management on interpreting and complying with the union contract
  • Delivered guidance on legal requirements, the negotiation and arbitration processes, and effective problem resolution.
  • Organized and facilitated team-building activities, including monthly staff meetings.
  • Proactively identified and solved complex HR problems that impacted operations management and business direction.

Human Reources Assistant Manager

  • Successfully executed training workshops in accordance with corporate policies
  • Provided guidance on employee relations issues such as performance management, disciplinary actions, grievances, terminations and workplace conflicts.
  • Performed regular audits of HR processes to ensure accuracy of information stored in HR systems.
  • Coordinated benefits administration activities such as open enrollment periods and insurance claims processing.
  • Provided support during union negotiations regarding wages and working conditions.

Interviewer

  • Developed interview questions based on the position and company culture.
  • Scheduled candidate interviews with hiring managers and other stakeholders.
  • Reviewed resumes, applications, and other pertinent documents prior to interviews.
  • Coordinated post-interview follow up activities between hiring manager, HR team, and candidates.
  • Analyzed data from previous recruiting efforts to identify areas for improvement in the recruitment process.
  • Conducted employee orientations to explain benefits programs.
  • Assisted employees with enrollment in health and welfare plans.
  • Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.

Accountant

County of Elgin
El Paso, Texas
02.1988 - 12.1990
  • Managed accounts receivable and payable, reconciled bank statements, and prepared financial reports.
  • Analyzed financial data to identify discrepancies or trends.
  • Prepared monthly closing entries for multiple companies' books of records.
  • Performed general ledger reconciliations on a timely basis.
  • Coordinated with external auditors to facilitate the annual audit process through timely provision of requested documents and prompt response to inquiries.
  • Prepared monthly closing statements, financial documents and invoices.
  • Handled the daily management of public fund investments.
  • Managed diverse portfolio ranging from $250,000 to $5 million in public funds through diligent monitoring. Utilized expertise to invest funds in secured investments efficiently.
  • Conducted bond sales as requested by County Auditor.

Accountant

University of Texas El Paso
El Paso, Texas
01.1991 - Aug1991
  • Ensured accurate reporting of all accounting transactions through the University's computerized accounting system
  • Managed cashier staff to ensure accurate balancing of cash boxes at end of each day
  • Maintained accurate records of cash movement by reconciling at the beginning and end of each workday.
  • Oversaw daily deposits, ensured timely report submissions, and effectively managed the student loan program

Education

Masters - Human Resources

Webster University
St Louis, MO
12-2001

BBA - Finance

University of Texas El Paso
El Paso, TX
05-1985

Skills

  • Succession Planning
  • Recruitment Strategies
  • Labor Relations
  • Employee engagement

Certification

  • PHR Professional HUman Resources Professiona

Timeline

Director - HR

Harlingen Waterworks System
06.2013 - 05.2024

HR Manager

PTV Nustats
05.2011 - 09.2013

HR Manager

DishNetwork
05.2007 - 05.2011

HR Manager

Access Adminsitrators
02.2007 - 05.2007

HR Manager

Bienvivir Senor Health Services
09.2004 - 02.2005

Employee Relations Manager

Coca Cola Refreshments
02.2002 - 01.2020

Levi Strauss & Co

Interim HR MAdanager
11.1991 - 04.2000

Accountant

University of Texas El Paso
01.1991 - Aug1991

Accountant

County of Elgin
02.1988 - 12.1990

Masters - Human Resources

Webster University

BBA - Finance

University of Texas El Paso
Elizabeth G. Soto