Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elizabeth Gretchen Barrs

Cochran,GA

Summary

Compassionate professional with a background in social services and customer support. Skilled in crisis intervention and developing individualized service plans. Committed to fostering strong relationships to improve client outcomes and enhance community resource accessibility.

Overview

22
22
years of professional experience

Work History

Front Desk Receptionist

Hall-Barrs Animal Clinic
Danville, GA
03.2020 - Current
  • Greeted and assisted visitors to create a welcoming atmosphere.
  • Managed incoming calls, directing inquiries to relevant departments.
  • Scheduled appointments and maintained staff meeting calendar efficiently.
  • Processed mail and deliveries, distributing items to appropriate personnel.
  • Maintained front desk supplies, ordering replacements as necessary.
  • Updated visitor logs and enforced security protocols for access control.
  • Provided information about services and facilities to guests professionally.
  • Collaborated with team members to enhance customer service processes.

Social Services Case Manager

Georgia Safe
Warner Robins , GA
05.2005 - 07.2006
  • Conducted comprehensive assessments to identify client needs and service requirements.
  • Developed individualized service plans aligned with client goals and community resources.
  • Coordinated referrals to community support services, enhancing resource accessibility for clients.
  • Monitored client progress and adjusted service plans to maximize effectiveness.
  • Facilitated communication among clients, families, and service providers to improve outcomes.
  • Advocated for clients' rights within social services, ensuring equitable access to care.
  • Provided crisis intervention support for clients facing urgent challenges or emergencies.
  • Prepared detailed reports on caseloads and program outcomes to inform organizational strategies.

Child Protective Services Caseworker

Bibb County Department of Family and Children Services
Macon, GA
06.2003 - 05.2005
  • Conducted home visits to evaluate child safety and wellbeing.
  • Developed comprehensive case plans for families in crisis situations.
  • Collaborated with community resources to deliver essential support services.
  • Documented case notes and reports, ensuring compliance with agency standards.
  • Facilitated family meetings to enhance communication and cooperation.
  • Guided families on parenting skills and available resources.
  • Provided crisis intervention services as necessary.
  • Coordinated transportation for court appearances and service requirements.

Education

Bachelor of Science - Sociology

Mercer University
Macon, GA
05-2003

Skills

  • Appointment scheduling
  • Security protocols
  • Customer service and support
  • Reception management
  • Data entry and analysis
  • Relationship management
  • Goal setting
  • Case planning
  • Progress evaluation
  • Positive attitude
  • Client relationship management
  • Utilization review
  • Intervention planning
  • Social work practices
  • Resource identification and management
  • Patient support services
  • Decision-making skills
  • Patient assessment techniques
  • Needs assessment strategies
  • Time management skills
  • Documentation and reporting

References

References available upon request.

Timeline

Front Desk Receptionist

Hall-Barrs Animal Clinic
03.2020 - Current

Social Services Case Manager

Georgia Safe
05.2005 - 07.2006

Child Protective Services Caseworker

Bibb County Department of Family and Children Services
06.2003 - 05.2005

Bachelor of Science - Sociology

Mercer University

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