Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elizabeth Griselda Berganza

Gardena,CA

Overview

4
4
years of professional experience

Work History

Ramp Agent

DHL Express
09.2020 - 05.2024
  • Efficiently operated ground service equipment, such as tugs. K'loaders and belt loaders, to facilitate smooth handling cargo load
  • Guided aircraft into and out of parking positions using hand signals.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Loaded and unloaded freight for over 5 daily flights.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors, K-loaders and tugs.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Connected electrical power unit and hoses to aircraft.
  • Completed cargo manifests and flight paperwork for proper cargo and flight tracking.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.

Education

High School Diploma -

C.E. Padre Vicente Aguilar
El Salvador
12.2012

Skills

  • Problem-solving
  • K-loader
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Aircraft tug operation
  • Safety procedures
  • Marshaling aircraft
  • Pushback and towing
  • Freight handling
  • Cargo handling
  • Weight/balance loading
  • Arrival/departure procedures
  • Willing to learn
  • Forklift operations
  • Warehouse operations

Languages

Spanish
Native or Bilingual

Timeline

Ramp Agent

DHL Express
09.2020 - 05.2024

High School Diploma -

C.E. Padre Vicente Aguilar
Elizabeth Griselda Berganza