Elizabeth Griselda Berganza
Gardena,CA
Overview
4
4
years of professional experience
Work History
Ramp Agent
DHL Express
09.2020 - 05.2024
- Efficiently operated ground service equipment, such as tugs. K'loaders and belt loaders, to facilitate smooth handling cargo load
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded freight for over 5 daily flights.
- Safely operated various types of equipment such as conveyor belts, push-back tractors, K-loaders and tugs.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Connected electrical power unit and hoses to aircraft.
- Completed cargo manifests and flight paperwork for proper cargo and flight tracking.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of cargo.
Education
High School Diploma -
C.E. Padre Vicente Aguilar
El Salvador 12.2012
Skills
- Problem-solving
- K-loader
- Loading and unloading
- Ramp service
- Aircraft marshalling
- Aircraft tug operation
- Safety procedures
- Marshaling aircraft
- Pushback and towing
- Freight handling
- Cargo handling
- Weight/balance loading
- Arrival/departure procedures
- Willing to learn
- Forklift operations
- Warehouse operations
Languages
Spanish
Native or Bilingual
Timeline
Ramp Agent
DHL Express
09.2020 - 05.2024
High School Diploma -
C.E. Padre Vicente Aguilar
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