Versatile yet dedicated worker with vast professional goals. Organized and dependable with a hunger for constant growth. Talented with people of all ages in many different disciplines.
Overview
4
4
years of professional experience
Work History
Educator
Lululemon
Charleston, SC
10.2022 - Current
Developed genuine connections with guests by remembering names, offering suggestions by asking about methods of exercise.
Boosted cultural awareness and diversity acceptance by upholding values of company.
Prioritized product knowledge in order to best educate guests on purchases thus encouraging to continue shopping with Lululemon.
Answered phone calls, handled inventory, fulfilled orders, help guests find the perfect items.
Increased BBR Sales by 10%
Barista
Starbucks
Mt Pleasant, SC
10.2022 - Current
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Used POS system to accurately enter orders and process payments.
Learned special recipe items and seasonal offerings to best meet customer needs.
Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Customer Service Representative
Wildflower Photography
Huntersville, NC
06.2021 - 08.2022
Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Responded proactively and positively to rapid change.
Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Nanny
Private Home
Davidson, NC
08.2021 - 12.2021
Played games, worked on puzzles, and read books to young children.
Monitored children's play activities to verify safety.
Identified warning signs of emotional and developmental problems in children.
Transported children to and from school, medical appointments and extra-curricular activities.
Summer Camp Counselor
Dance Davidson
Davidson, NC
06.2018 - 08.2020
Provided foundational ballet education to young children ages 3-6.
Led groups of children safely through variety of camp activities.
Monitored participation in recreational activities to provide assistance to participants.
Assisted in preparing recreational materials and supplies for each activity.
Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
Education
No Degree - Exercise Science
College of Charleston
Charleston, SC
High School Diploma -
Concord Academy
Concord, NC
05.2022
Skills
Special Needs Care, Specifically Autism, ADHD, and Down’s Syndrome