Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Elizabeth Hope Carnes

Elizabeth Hope Carnes

Villa Rica,GA

Summary

Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Overview

23
23
years of professional experience

Work History

Certified Nursing Assistant

Heart Of Hospice
02.2023 - 09.2023
  • Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Documented care actions by completing records and logs in medical software system.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Documented patient information and care activities in electronic health record.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Taught patients about medications, procedures, and care plan instructions.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed EKGs and other tests based on patient presentation in office.

Certified Medication Aide

Manor Lake Assisted Living & Memory Care
09.2022 - 03.2023
  • Took patient vital signs, height, and weight measurements and monitored glucose and patient wellbeing.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
  • Counted and recorded medication inventory routinely to maintain medication security and control.
  • Reordered medication to maintain adequate supply.
  • Reviewed medication orders for accuracy and completeness before administering medication.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Identified and reported medication errors to avoid distributing wrong medication to patients.
  • Assisted in maintaining conducive environment for residents by adhering to infection control policies.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Turned and repositioned patients to prevent bedsores.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Followed directions of licensed nurses to administer medications and treatments.
  • Supported needs of 40+ residents under long-term care.
  • Delivered high-quality care to Memory Care Residents in assisted living facility.

Boutique Owner

Lively Flair Boutique
01.2015 - 02.2021
  • Designed and produced Lively Flair clothing line.
  • Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
  • Oversaw merchandising strategies to effectively showcase boutique products with eye-catching displays.
  • Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
  • Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
  • Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
  • Stayed on track to exceed 100% growth by skillfully managing personnel, inventory and marketing resources.
  • Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
  • Arranged special marketing initiatives and in-store promotions to successfully bring in $300K+ per year.
  • Managed team of full-time and part-time staff, trained new workers and monitored performance.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
  • Trained and motivated employees to perform daily business functions.
  • Worked with marketing teams to create print and online advertisements to bring in new customers.
  • Trained new employees on proper protocols and customer service standards.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Managed purchasing, sales, marketing and customer account operations efficiently.

Health Coach

AdvoCare International
05.2012 - 07.2019
  • Assisted clients in finding new ways to inspire healthier habits.
  • Coached 60+ clients by developing health goals and action plans.
  • Recommended nutrition and fitness modifications to improve overall health of clients.
  • Provided comprehensive, empowering and professional wellness coaching programs so members remain motivated to attain personal health and fitness goals.
  • Taught health education classes for community workers and members of public.
  • Gave public talks on importance of health education and specific disease prevention and treatment strategies.
  • Created pamphlets, videos and other health education materials to promote health awareness and preventive health practices.

Office Assistant

Mary A. Miller Law Firm
01.2001 - 02.2004
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Collaborated with various departments to complete assigned tasks.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Input data into spreadsheets and databases.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Edited and proofread documents for accuracy and completeness.

Medical Assistant

Cardiology of Atlanta
Sandy Springs, GA
10.2023 - Current
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Taught patients about medications, procedures, and care plan instructions.
  • Completed EKGs and other tests based on patient presentation in office.
  • Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.

Education

High School Diploma -

Faith Academy
Stockbridge, GA

Skills

  • Electronic Recordkeeping
  • Quick Problem Solver
  • Symptom Documentation
  • Activity Coordination
  • Dementia and Alzheimer's Knowledge
  • EMR Updating
  • Charting Expertise
  • Intake Recording
  • Medication Assistance
  • Patient-Focused Care
  • Nursing Assistance
  • Multitasking Abilities
  • Customer Service
  • Medical Recordkeeping
  • Complex Problem-Solving
  • Quality Patient Care
  • Calm Under Stress
  • Counseling and Guidance
  • Attention to Detail

Timeline

Medical Assistant

Cardiology of Atlanta
10.2023 - Current

Certified Nursing Assistant

Heart Of Hospice
02.2023 - 09.2023

Certified Medication Aide

Manor Lake Assisted Living & Memory Care
09.2022 - 03.2023

Boutique Owner

Lively Flair Boutique
01.2015 - 02.2021

Health Coach

AdvoCare International
05.2012 - 07.2019

Office Assistant

Mary A. Miller Law Firm
01.2001 - 02.2004

High School Diploma -

Faith Academy

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Elizabeth Hope Carnes