ELIZABETH JOAN HARRIS
Sarasota,FL
Summary
Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients.
Overview
9
9
years of professional experience
Work History
Salvation Army - Caseworker
Salvation Army
03.2022 - 06.2023
- Developed and maintained detailed records of client cases, ensuring accuracy and confidentiality
- Utilized excellent communication skills to effectively collaborate with other community agencies for client support
- Collaborated closely with supervisors throughout the entire case process for review purposes
- Performed casework functions to meet structured time frames
- Completed forms and reports in compliance with federal and state regulations
- Assisted with administrative tasks such as filing documents, copying materials.
Salvation ARMY - Receptioinist
Salvation Army
03.2022 - 06.2022
- Provided superior customer service by responding to inquiries in an efficient and friendly manner
- Displayed pleasant and professional voice and demeanor, positively representing organization
- Answered questions about organization and provided callers with address, directions, and other information
- Ensured reception area was clean at all times and stocked with necessary supplies.
Realogy - Real Estate Real Location Specialist
COLDEELL BANKER
03.2016 - 12.2018
- Built relationships with local agents, brokers and developers in order to facilitate successful deals
- Conducted market research to identify competitive advantages for properties in various regions
- Assisted in the negotiation of purchase agreements, leases, and other legal documents related to real estate transactions
- Maintained accurate records of client interactions, contracts and transactions for future reference
- Performed comparative market analysis to estimate property value.
Kelly Services - Substitute Teacher, K-12
Kelly Services
02.2014 - 12.2016
- Motivated and engaged students, developing skills and knowledge for academic foundation
- Implemented school's curriculum consistent with unique learning needs of students
- Practiced positive, consistent discipline in classroom management
- Documented student attendance and maintained achievement and progress records.
Education
Bachelor of Science (B.S.): Public Safety Administration -
State College of Florida
Bradenton, FLSkills
- Client Advocacy
- Records Management
- Interpersonal Skills
- Effective Communication
- Data Collection
- Paperwork Processing
- Client Relations
- Customer Relations
- Lesson Plan Implementation
- Classroom and Activity Supervision
Timeline
Salvation Army - Caseworker
Salvation Army
03.2022 - 06.2023
Salvation ARMY - Receptioinist
Salvation Army
03.2022 - 06.2022
Realogy - Real Estate Real Location Specialist
COLDEELL BANKER
03.2016 - 12.2018
Kelly Services - Substitute Teacher, K-12
Kelly Services
02.2014 - 12.2016
Bachelor of Science (B.S.): Public Safety Administration -
State College of Florida
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