Elizabeth "Libby" Haggard
Long Beach,CA
Summary
Driven hospitality worker with high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to providing positive customer experience and streamlining systems for productive work.
Overview
10
10
years of professional experience
Work History
Bartender
The Stave
06.2019 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Shift Manager
Congregation Ale House Chapters
11.2015 - 06.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Excelled in every store position and regularly backed up front-line staff.
Server
Open Sesame
11.2014 - 11.2015
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
Bachelor of Arts -
California State University - Long Beach
Long Beach, CA06.2019
Skills
- Organization
- Suggestive Selling
- Product knowledge
- Food safety practices
Timeline
Bartender
The Stave
06.2019 - Current
Shift Manager
Congregation Ale House Chapters
11.2015 - 06.2020
Server
Open Sesame
11.2014 - 11.2015
Bachelor of Arts -
California State University - Long Beach
Similar Profiles
Timothy PerkinsTimothy Perkins
Executive Chef at The StaveExecutive Chef at The Stave
Trystan PresslyTrystan Pressly
Laborer at Independent Stave CompanyLaborer at Independent Stave Company
Charles SmithCharles Smith
Machine Operator at Robinson Stave And CooperageMachine Operator at Robinson Stave And Cooperage