Elizabeth (Lisa) Williams
Waco
Summary
OBJECTIVE
To be a valuable asset to an established company that will provide advancement opportunities and opportunities for personal growth.
Seeking employment in an environment wherein I can utilize my skills and build a career. Welcome the opportunity to work in a stable and secure environment.
Highly motivated and dedicated medical professional with more than 8 years of experience in providing dependable, superior patient care.
Understands that the key to a successful practice is teamwork and fulfilling assignments and duties in a timely manner.
Frequently praised as an efficient multitasker by my peers. Relied upon to help departments achieve its goals.
Experience gained in evaluating, organizing, and
completing tasks while being reliable, responsible, and self-motivated. Works well with little supervision.
Ability to multi – task and work under pressure while maintaining a positive attitude. Effective dealing with people and ability to represent an organization to it advantage.
Overview
18
18
years of professional experience
Work History
Patient Service Specialist II
Baylor Scott White Vasicek Cancer Treatment Center
11.2020 - Current
- Patient Check-Out/Verification of Appointments, Communication with Hospitals and Physicians, Patient Cancelation and Rescheduling, Scheduling Biopsy, Port Flushes, IR, CT, MRI, Genetics, Labs, Nuclear Med, DC pumps, Scheduling Chemo Chairs/Scanning records, Working a CC Chart / HIPAA, Answering and Manage Multiple Phones, Utilizing and Managing Schedules, Calling Different Departments to accommodate all appointments
Patient Service Specialist I
Baylor Scott White Hillcrest
01.2019 - 05.2019
- Patient Check-In/Verification of Appointments, Communication with Hospitals and Physicians, Patient Cancelation and Rescheduling, Transcribing New Orders/Scanning records, Verification of Insurance / HIPAA, Answering and Manage Multiple Phones, Utilizing and Managing Schedules
Patient Specialist II
Baylor Scott & White
11.2016 - 03.2018
- Patient Check-In/Verification of Appointments, Communication with Hospitals and Physicians, Patient Cancelation and Rescheduling, Scheduling Ultrasounds, X rays, Mammograms, CT, MRI’s, Transcribing New Orders/Scanning records, Verification of Insurance / HIPAA, Answering and Manage Multiple Phones, Utilizing and Managing Schedules
Patient Specialist I
Baylor Scott & White Hillcrest
04.2016 - 11.2016
- Patient Check-In and Out, Verification of Insurance, Coverage for all Medical Hillcrest Clinics, Patient Scheduling and Cancellations, Answer and Manage Multiple Phone Lines, Communication with physicians, Collection of Co-Pays and Deductibles, Scan Patient Records/Knowledge of EMD’S Sytem.
Patient Specialist II
Baylor Scott & White
11.2013 - 12.2015
- Patient Check-In and Out, Verification of Insurance, Transcribing Orders/Referrals, Patient Scheduling and Cancellations, Answer and Manage Multiple Phone Lines, Communicate with Physicians for Prior or Authorizations and Signatures, Collection of Co-Pays and Deductibles, Scan Patient Records/Knowledge of Epic
Front Desk Management
Kast Chiropractic
05.2006 - 08.2013
- Schedule Management for Medical Doctor, Chiropractors, and Pain Management, Data Entry, Answering Phones, Verification of Insurance, Paper Claims, Assist Chiropractors with Patient’s Physical Therapy, Operate TENS Unit, Ultrasound Machine, Order MRI’s and CT scans upon Requests, Prepare Affidavits for Attorneys, Organize Meetings/Appointments, Knowledge of Personal Injury Clients, Attorneys and LOP process and procedures
Education
GED -
McCollum High School
01.1985
Skills
- Collecting Information from insurance Co
- Verification of Insurance/Insurance update
- (Bilingual (Spanish–read, write, and speak) Excellent writing and communication skills
- Provide compassionate care to patients, ensuring their comfort throughout their visits
- Proficient in Epic scheduling/Check-in /Check-out
- Strong organized skills to manage schedules, appointments to ensure timely completion of task
- Outpatient/Inpatient/Scheduling/Answer and managing multiple phone lines
- More than 8years’ experience in a medical field
- Scanning records/ Proficient in Microsoft office suite (Word, Excel, PowerPoint)
- Patient confidentiality
- Quick learner with ability to learn systems and guidelines
- Quick thinking problem solver Teamwork, Hardworking and Passionate
References & Recommendations
Available upon request
Timeline
Patient Service Specialist II
Baylor Scott White Vasicek Cancer Treatment Center
11.2020 - Current
Patient Service Specialist I
Baylor Scott White Hillcrest
01.2019 - 05.2019
Patient Specialist II
Baylor Scott & White
11.2016 - 03.2018
Patient Specialist I
Baylor Scott & White Hillcrest
04.2016 - 11.2016
Patient Specialist II
Baylor Scott & White
11.2013 - 12.2015
Front Desk Management
Kast Chiropractic
05.2006 - 08.2013
GED -
McCollum High School
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