Forward- thinking Regional Manager well-versed in sales, team and business leadership. Knowledgeable of business operations in The Multifamily industry. Offering 28 years of experience and dedication to growth.
Overview
29
29
years of professional experience
Work History
Regional Manager
The Liberty Group
11.2022 - Current
Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Secured key accounts with customized sales presentations showcasing unique value propositions tailored to prospective clients'' needs.
Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
Established and maintained operational standards for two locations.
Managed P&L to decrease discrepancies and retain timely and under-budget project completion.
Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Vice President
Apartment Advantage Staffing
12.2006 - 11.2022
Executive full-charge operations manager of corporate business functions.
Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
Contributed in positioning the company for a multimillion dollar sale.
Community Manager
Prime Group
03.2004 - 12.2006
Managed Oswego Pointe Apartments- 422 units. Supervised a staff of 13.
Prepared monthly forecast and variance notes.
Formulated annual budgets and business plans.
Managed expenses, maintenance, tenant relations, payroll, and problem solving.
Implemented revenue enhancing ideas, upgrading units with hardwood flooring, air conditioners, on-site guest suite for family/friends, weekly door trash pickup (won a trip to Hawaii for this idea)
Increased occupancy from 91% to 96%.
Achieved 4% market increase in 2005.
Community Manager
Archstone Smith
06.1995 - 02.2004
2002-2004 Manager, Arbor Heights 348 units.
2003 achieved lowest turnover in Arbor Heights history, achieving a rate that 17% below the rate for 2002.
Maintained economic occupancy rate of 96+%; expenses below target by 5.7%.
Entire Staff was named :Associate of the Month for December 2002.
2001-2002 Manager, Brighton 233 units.
Assigned here to increase occupancy prior to property sale.
1997-2001 Manager, Cambridge Crossing 250 unit lease up.
Won Seal of Service Award in 2001 and Star Achievement Award in 1999.
1995-1997 Leasing/Assistant Club at The Green 200 units.
Named Sales Leader
Education
High School Diploma -
Hillsboro High School
Hillsboro, OR
1988
Skills
Performance Management
Team Building & Retention
Business Development and Planning
Sales and Marketing Strategies
Creative & Strategic thinker
Organized
Able to adapt to changing market conditions
Brand Development
Staff Training and Development
Asset Control
New Business Development
Analytical Thinking
Accomplishments
WMFHA Board Member
WMFHA Gives Committee Member- Chair of Holiday Giving Gala
WMFHA Supplier Council
Affiliations
Washington Multifamily Association
Multifamily NW
CASA Volunteer
Court Appointed Special Avocate for youth in foster care