Elizabeth (Liz) Flesher
Nampa,Idaho
Summary
Oversaw multiple tasks concurrently while fostering a positive team environment.,Proactively accepted added responsibilities to drive team success.
Overview
14
14
years of professional experience
Work History
Pharmacy Data Inventory Specialist
State Of Idaho
Boise, ID
03.2025 - Current
- Provides service to callers and technical assistance to participants, doctors, and pharmacies.
- Conducts initial review, screening, and processing of (prior authorization) pharmacy requests.
- Prepares informational and related records and reports to ensure accurate data and system compliance with policies and regulations.
- Explains policies and procedures to providers, clients, and staff.
- Enters and modifies pharmaceutical data on system and forms.
- Researches drug related information.
Pharmacy Benefits Manager
St. Luke's
Boise, ID
03.2022 - 03.2025
- Created rewards and recognition programs for acknowledging employees' achievements.
- Kept programs in line with plan structure, company policy and legal requirements.
- Educated members about their prescription drug coverage options, empowering them to make informed decisions about their healthcare needs.
- Input all patient data regarding claims and prior authorizations into system accurately.
- Supported team members by providing guidance on complex cases requiring detailed understanding of medical necessity criteria.
- Developed strong relationships with key stakeholders such as physicians, nurses, pharmacists, and office managers to support seamless coordination during the prior authorization process.
- Improved patient satisfaction by efficiently processing prior authorization requests and ensuring timely responses.
Medical Technician
Grace Assisted Living and Memory Care
06.2021 - 10.2021
- Assist nursing staff with care of resident
- Perform administrative tasks including scheduling off-campus appointments for residents, arranging transportation off-campus, and prescription data entry
- Provided front desk receptionist services as required, greeting and screening visitors, vendors, and patients, and answering outside phone calls.
Correctional Officer
Management and Training Corporation
06.2019 - 06.2021
- Maintain secure custody of state inmate population of the Idaho CAPP Facility, a privately-operated minimum custody prison for parole violators and inmates completing substance abuse programming
- Manage and control inmate population in an open-unit housing environment, utilizing interpersonal communication and verbal de-escalation to manage non-compliant inmates
- Ensure that operations adhere to Idaho Department of Correction policies and procedures
- Experience working Housing Units, Utility, Segregation, Central Control, and Visitation posts
- As Visiting Officer, coordinate and facilitate in-person visiting sessions between inmates and their families.
Correctional Officer
Management and Training Corporation
05.2016 - 12.2018
- Maintain secure custody of state inmate population of the Idaho CAPP Facility, a privately-operated minimum custody prison for parole violators and inmates completing substance abuse programming
- Manage and control inmate population in an open-unit housing environment, utilizing interpersonal communication and verbal de-escalation to manage non-compliant inmates
- Ensure that operations adhere to Idaho Department of Correction policies and procedures
- Experience working Housing Units, Utility, Segregation, Central Control, and Visitation posts
- As Visiting Officer, coordinate and facilitate in-person visiting sessions between inmates and their families.
Security Officer
Phoenix Protective Corporation
05.2018 - 08.2018
- Provide uniformed security presence at contract site
- Perform regular inspections and patrols of site in order to ensure safety of contract company and employees
- Document any discrepancies found in the course of preventative patrols
- Escort custodial staff, vendors, and other service providers while on contract site grounds.
Guest Service Team Member
Target Corporation
10.2012 - 05.2016
- Provide high-level customer service in an emotionally charged environment in order to provide the best possible customer experience
- Document and inventory returned items
- Filled in as Team Lead as necessary.
Education
Business
College of Western Idaho
Nampa, IDPharmacy Tech Program
Boise, ID04.2022
Medical coding and billing certificate -
US Career Institute
Online12.2021
Certified Medical Technician -
College of Western Idaho
Nampa, ID06.2021
Basic Correction Officer Certificate -
Idaho POST Academy
Meridian, ID05.2016
High School Diploma -
Daniel Webster High School
Tulsa, OK05.2012
Skills
- Achieved streamlined medication therapy management through proactive support
- Enhanced data collection methods leading to improved medication accuracy
- Delivered precise medication documentation to reduce errors
- Accelerated insurance processing timelines resulting in faster patient service
- Demonstrated exceptional attention to detail that minimized discrepancies
- Maintained rigorous compliance with HIPAA, ensuring patient trust
- Maximized benefit coverage awareness for patients, improving access to medications
- Executed efficient data entry that supported operational excellence
- Contributed to effective pharmacy benefit management initiatives, enhancing patient satisfaction
Timeline
Pharmacy Data Inventory Specialist
State Of Idaho
03.2025 - Current
Pharmacy Benefits Manager
St. Luke's
03.2022 - 03.2025
Medical Technician
Grace Assisted Living and Memory Care
06.2021 - 10.2021
Correctional Officer
Management and Training Corporation
06.2019 - 06.2021
Security Officer
Phoenix Protective Corporation
05.2018 - 08.2018
Correctional Officer
Management and Training Corporation
05.2016 - 12.2018
Guest Service Team Member
Target Corporation
10.2012 - 05.2016
Pharmacy Tech Program
Medical coding and billing certificate -
US Career Institute
Certified Medical Technician -
College of Western Idaho
Basic Correction Officer Certificate -
Idaho POST Academy
High School Diploma -
Daniel Webster High School
Business
College of Western Idaho