Elizabeth Machelle Caddell
Summary
Compassionate healthcare professional with background in medical assistance, known for high productivity and efficient task completion and multitasking. Possess specialized skills in patient care, medical record keeping, and clinical procedures. Excel in communication, empathy, and teamwork, ensuring optimal patient experiences and seamless support to healthcare teams.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Wound Care Medical Assistant
Seymour Hospital Wound Care Clinic
Seymour
07.2025 - Current
- Assisted in patient assessments and documented vital signs.
- Coordinated scheduling of patient appointments and follow-ups.
- Prepared treatment rooms and ensured proper equipment availability.
- Educated patients on wound care procedures and post-treatment instructions.
- Managed medical records and maintained patient confidentiality standards.
- Supported healthcare team with administrative tasks and communication flow.
- Monitored inventory of medical supplies and placed orders as needed.
- Collaborated with nurses to provide quality care for wound management patients.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Registered new patients into practice management software program accurately entering demographic information.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Records Clerk
Seymour Rehab & Healthcare
Seymour
02.2025 - 05.2025
- Maintained accurate patient records and ensured confidentiality.
- Processed medical documents using electronic health record systems.
- Coordinated with healthcare staff to gather necessary patient information.
- Updated patient information in database systems regularly.
- Responded to inquiries regarding medical records from staff and patients.
- Managed filing systems to ensure quick access to medical documents.
- Processed incoming medical records requests.
- Scanned incoming documentation.
- Organized patient charts, gathering medical histories, lab results and consents.
- Kept department clean, organized and professional.
- Monitored compliance with state and federal regulations regarding release of information.
Certified Clinical Chiropractor Assistant
Chiglo Chiropractic
Groesbeck
05.2022 - 09.2024
- Organized office workflow by setting priorities for tasks based on urgency level.
- Educated patients on therapeutic exercises, postural awareness and lifestyle modifications.
- Demonstrated excellent communication skills when interacting with colleagues, supervisors and external providers.
- Administered various treatments such as hot and cold packs, electrical stimulation and ultrasound therapy.
- Provided exceptional customer service to patients in a professional manner.
- Responded promptly to inquiries from current or potential patients regarding services offered.
- Managed inventory of medical supplies ensuring that all necessary items are properly stocked at all times.
- Maintained accurate medical records for each patient according to HIPAA regulations.
- Ensured compliance with all state laws governing chiropractic practice operations.
- Performed administrative duties such as answering phones, responding to emails and ordering supplies.
- Greeted patients upon arrival, checked-in documentation and ensured privacy requirements were met.
- Assisted chiropractors with patient care, scheduling appointments and filing paperwork.
- Prepared examination rooms prior to patient visits by stocking materials and cleaning equipment.
- Built rapport with patients to promote trusting environment.
- Answered or placed phone calls to schedule or reschedule appointments.
- Medical terminology
- Patient flow management
- Payment collection
- Telephone etiquette
- X-ray development
- Medical billing
- Charting
- Front desk administration
- Inventory restocking and oversight
- Electric muscle stimulation
- Medical front desk management
- Chiropractic therapy
- Willingness to learn
- Teamwork and collaboration
- Multitasking
- Problem-solving
- Attention to detail
- Time management
- Cleaning and sanitizing
- Vital signs documentation
- Vitals collection and documentation
- Self motivation
- Critical thinking
- Professionalism
- Updating medical records
Certified Nursing Assistant
Limestone Medical Center
Groesbeck
07.2016 - 09.2024
- Assisted with cleaning and storing supplies, instruments and equipment to expedite patient therapies.
- Demonstrated stretching and strengthening exercises for patients to do at home.
- Gathered patients' medical histories and entered data into electronic files for recordkeeping.
- Obtained medical information and measured vital signs, weight, and height.
- Taking payments.
- Preparing paper work for LOP cases.
- Up loading x-rays to patient chart.
- Assisted patients with personal hygiene tasks, such as bathing and dressing, while maintaining respect for patient privacy and dignity.
- Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks.
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information.
- Prepared residents for meals and assisted with feeding.
- Measured patient vital signs, recording body temperature, blood pressure, and heart rate.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
- Utilized PPE appropriately and followed patient safety and infection control guidelines.
- Helped maintain a positive environment by providing encouragement and support to residents.
- Utilized safe lifting techniques to transfer patients from bed to wheelchair or other mobility devices.
- Provided emotional support and companionship to residents during times of distress.
- Assessed patient needs and reported any changes in condition to appropriate staff members promptly.
- Answered call lights to provide emergency treatment and assistance to patients.
- Observed changes in patient status and response and immediately communicated concerns to nursing staff.
- Ensured cleanliness of resident rooms at all times through regular housekeeping duties.
- Kept up-to-date on all safety protocols related to the job role.
- Observed infection control procedures and guidelines to safeguard patients and teams.
- Completed in-service training and attended performance improvement meetings.
Medical Assistant/ Medical Front Office
Wortham Medical Center
Wortham
09.2018 - 03.2020
- Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
- Documented medical data in patient charts, facilitating accurate records.
- Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
- Cleaned treatment rooms and medical instruments, complying with infection control standards.
- Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.
- Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.
- Scheduled appointments and maintained patient records.
- Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.
- Triaged patients and performed vital checks for patient flow facilitation.
- Performed laboratory tests such as urinalysis under the supervision of a physician.
- Provided excellent customer service to patients by answering questions about medical procedures and insurance policies.
- Conducted pre-authorizations and referrals to meet third-party insurer requirements.
- Coordinated follow-up appointments with specialists as needed for further treatment or evaluation purposes.
- Complied with personal protective equipment requirements to protect against exposure to infectious body fluids and other hazardous substances.
- Performed general office duties, such as answering telephones, taking dictation, and completing insurance forms.
- Authorized drug refills and provided prescription information to pharmacies.
Police-Fire-EMS Dispatcher
Mexia Police Department
Mexia
11.2007 - 07.2014
- Provided instruction and guidance to callers regarding medical emergencies while awaiting EMS arrival.
- Developed strong relationships with local law enforcement agencies to ensure efficient response times.
- Successfully completed comprehensive training program for EMD certification.
- Compiled accurate records of daily activity logs for review by supervisors.
- Monitored radio traffic between field units and dispatched appropriate personnel as needed.
- Utilized excellent communication skills to effectively communicate with callers, medical personnel, and other emergency responders.
- Displayed exceptional customer service skills when interacting with distressed callers during crisis situations.
- Ensured compliance with applicable laws and regulations related to emergency services.
- Maintained current knowledge of local geography including streets, highways, landmarks and hospitals.
- Efficiently managed multiple incoming calls simultaneously while ensuring accuracy in all information relayed.
- Exercised sound judgment when making decisions in high stress situations.
- Utilized multi-line telephone systems to answer incoming calls for assistance.
- Worked closely with police officers, fire fighters and EMS personnel in order to provide the best possible service for the public's safety needs.
- Recorded details of calls, dispatches, and messages.
- Learnt material and pass required tests for certification.
Education
High School Diploma -
Fairfield High Scool
Fairfield, Tx05.2002
Certification in Health Care/Medical -
Navarro College
Mexia, TxSkills
- Professionalism and ethics
- Adaptive decision-making
- Healthcare compliance
- Problem-solving prowess
- Basic life support training
- Organizational skills mastery
- Computer literacy proficiency
- Stress management techniques
- Office administration experience
- Appointment scheduling expertise
- Detail-oriented focus
- Patient education aptitude
- Electronic health records management
- Chiropractic techniques
- Patient care
- Patient education
- Active listening
- Effective written and verbal communication
- Insurance billing
- Insurance verification
- Medical terminology
- Patient flow management
- Payment collection
- Telephone etiquette
- X-ray development
- Medical billing
- Charting
- Front desk administration
- Inventory restocking and oversight
- Electric muscle stimulation
- Medical front desk management
- Chiropractic therapy
- Willingness to learn
- Teamwork and collaboration
- Multitasking
- Problem solving
- Attention to detail
- Time management
- Cleaning and sanitizing
- Vital signs documentation
- Vitals collection and documentation
- Self-motivation
- Critical thinking
- Professionalism
- Updating medical records
- Electronic health records
- Wound care education
- Patient scheduling
- CPR
Certification
- Certified Nursing Assistant, NA 0010364650
- Certified Clinical Chiropractic Assistant, CCCA 34282813
Additional Information
I was also a COVID 19 Tech., I also work in Infection Control at Limestone Medical Center.
Timeline
Wound Care Medical Assistant
Seymour Hospital Wound Care Clinic
07.2025 - Current
Medical Records Clerk
Seymour Rehab & Healthcare
02.2025 - 05.2025
Certified Clinical Chiropractor Assistant
Chiglo Chiropractic
05.2022 - 09.2024
Medical Assistant/ Medical Front Office
Wortham Medical Center
09.2018 - 03.2020
Certified Nursing Assistant
Limestone Medical Center
07.2016 - 09.2024
Police-Fire-EMS Dispatcher
Mexia Police Department
11.2007 - 07.2014
High School Diploma -
Fairfield High Scool
Certification in Health Care/Medical -
Navarro College