Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Overview
11
11
years of professional experience
Work History
Program Coordinator
Pilsen Wellness Center
05.2022 - Current
As a Program Coordinator my aim is to effectively plan, implement, and manage programs for my community and within my organization
We do so by implementing, and overseeing programs that cater to the needs, development, and well-being of our participants
Ultimately, my objective is to create a positive and empowering environment for young people to thrive, learn, and contribute to their communities, setting the foundation for their future success
I do so by monitor implementation of program policies and practices and collaborate with stakeholders to ensure the programs needs are met.
Developed and maintained relationships with external partners to facilitate program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
Coordinated program logistics to keep all relevant materials and equipment available and in good condition.
General Manager
Pulseworks LLC Field Museum
07.2014 - 03.2022
I encompass what it means to be a great manager
It is an ongoing process of learning and adapting
I regularly assess my management style, seek feedback, and am willing to make adjustments to achieve my goals and ambitions
I believe that the best managers are those who inspire their teams to achieve their best while fostering a positive, supportive and engaging work environment.
Implemented operational strategies and effectively built customer and employee loyalty.
Trained new employees on proper protocols and customer service standards.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Outreach Ambassador
El Camino College Compton Center
04.2013 - 05.2014
Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
Answered questions from visitors and potential students about university life.
Interacted with college and prospective students and parents during tours and student visit days, answering questions, and providing insight.
Developed in-depth knowledge of university resources and services and promoted to prospective students.
Collaborated with other departments to promote student engagement.
Represented university interests and values at various campus events and activities.