Elizabeth McCormick
Cass City,MI
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Utilizes strong communication and organizational skills to maintain productive work environment.
Overview
4
4
years of professional experience
Work History
Floor Supervisor
CAD Engineering Resources
08.2023 - 11.2024
- Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
- Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.
- Served as a positive role model for staff, exemplifying strong leadership qualities and a commitment to company values.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delegated tasks to employees to enhance productivity and workflow.
- Making sure ppe and safety is being met.
- Along with running my own parts.
- Sending emails and working with excel.
Lead Sales Associate
Forward Corporation
02.2021 - 08.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained, coached, and mentored new sales associates for maximum performance.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new employees on customer service, money handling and organizing strategies.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Covered mostly any shift i could.
- Open and close subway side.
- Fast and courteous when dealing with rushes.
- Can stay professional when dealing with difficult customers.
Education
High School Diploma -
Cass City Jr/Sr High School
Cass City, MI05-2023
Skills
- Customer satisfaction
- Team leadership
- POS systems operations
- Customer relations
- Task delegation
- Employee motivation
- Employee workflow management
- Interpersonal conflict resolution
- Employee training
- Workplace safety
- Attention to detail
- Critical thinking
Timeline
Floor Supervisor
CAD Engineering Resources
08.2023 - 11.2024
Lead Sales Associate
Forward Corporation
02.2021 - 08.2023
High School Diploma -
Cass City Jr/Sr High School
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