Elizabeth P. Juin
Atlanta ,GA
Summary
Seeking for a professional environment that would offer to enhance and nurture my knowledge and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
8
8
years of professional experience
Work History
Assistant Infant Teacher
The Goddard School Of Chamblee
01.2025 - Current
- Assist the Lead Teacher in implementing age-appropriate lesson plans
- Support children’s social, emotional, cognitive, and physical development
- Prepare classroom materials and ensure safety and cleanliness
- Supervise and provide individualized support to children
- Help communicating with parents about their child’s progress and activities
- Adhere to health and safety guidelines
- Support routine childcare tasks to promote a nurturing learning environment
Inbound/Outbound Customer Service Representative
Kuehne+Nagel
Mcdonough, GA
09.2023 - 07.2024
- Examine records and inform customers of shipping dates, anticipated delays, and any additional information needed
- Promptly respond to emails and customer inquiries, troubleshoot issues, and follow up quickly
- Enter orders into an automated system Compile, sort, and verify records for accuracy, file documents and reports
- Confer with various departments and carrier personnel to expedite or trace missing or delayed shipments; compile statistics and prepare various reports
- Sign in Drivers with the correct documentation
- Gather and assess data and quantify results to ensure accurate and complete information
- Create and provide internal and external distribution center reports
- Provide back-up support for other departments when needed
Receiving Clerk/Customer Service Representative
Sunland Logistics
Mcdonough, GA
12.2022 - 07.2023
- Inspecting deliveries to ensure they match order and invoice criteria.
- Receiving and signing for deliveries.
- Communicating vendors regarding delays or problems.
- Count and record the receipt of shipped goods while ensuring that orders have been correctly satisfied.
- Report shortages and damages that occurred during shipment to their manager or directly to the shipping agent.
- Collaborating with procurement staff to list expected deliveries
- Contact supplier or shipper if a mistake is identified
Work Cell Lead
Purple Innovation
Mcdonough, GA
04.2021 - 05.2022
- Perform and teach all basic processes and procedures within assigned department including machine operation, change overs, and advanced troubleshooting along with defect identification and inspection
- Ensures that all approved Work Instruction is being followed to meet safety, quality, and productivity goals.
- Controls the process for respected area and assists in training new employees to current Work Instruction.
- Update production hourly actuals in L2L promptly and communicates in detail all known issues in the comment section.
- Communicate effectively with everyone to ensure information is being passed to the appropriate channels
Senior Sales Associate
Metro By-T-Mobile
Conyers, GA
04.2020 - 02.2021
- Provides exceptional customer service to individuals visiting the T-mobile store, including greeting customers, answering phones and assessing their needs.
- Exceed monthly revenue goals through acquiring new customer accounts, maximizing existing customers’ accounts to identify revenue opportunities, and excelling in quality metrics.
- Work with store management in opening, closing and operating the retail facility, including but not limited to cash handling, inventory count and deposits as governed by operations control standard
- Complete accurate paperwork and transactions according to company policies and procedures.
- Assist customers with service activations, changes and bill payments, responding to billing inquire equipment replacement, selling accessories and processing price plan changes and upgrades
- Assist in maintaining store appearance, inventory counts and merchandising standards.
Babysitter
Robinson Family
Conyers, GA
09.2018 - 02.2020
- Provided care for a 3-year-old boy while the mother worked
- Ensured child was fed and had at least a 30-minute nap
- Prepared lunches and snacks, paying extra attention to the nutritional values of food, and turning around the child’s previous dislike to certain fruits and vegetables
- Ensured child bathed, and in bed prior to mothers return every evening
- Played with children and created home learning activities
- Cleaned and organized house if necessary
Cashier & Line Attendant
Golden Corral
Conyers, GA
05.2019 - 11.2019
- Ringing up buffet tickets
- Answering questions about menu items and services
- Greeting and seating guest
- Doing computer work, paper work, and handling guest complaints
- Stocking items such as trays, silverware, cups and plastic ware
Babysitter
Morrow Family
Conyers, GA
10.2018 - 04.2019
- Provided care for a boy and 2 girls ages 1, 3, and 9 while the parents worked.
- Ensured children were fed and had at least a 30-minute nap
- Played with children and created home learning activities
- Cleaned and organized house if necessary
Head Cashier & Cook
Captain D’s
Conyers, GA
03.2018 - 06.2018
- Responsible for receiving money in form of cash or credit card. Provides change, balances drawer, and processes card transaction.
- Prepares items for grilling or frying or other cooking methods by proportioning, battering, breading, seasoning and/ or marinating.
- Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, restroom cleaning etc.)
Education
High School - undefined
Heritage High School
05.2017
Skills
- Positive reinforcement
- Strong work ethic
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Team collaboration
- Decision-making
- CPR and first aid
- Health and safety
- Efficient under pressure
- Strong computer skills
- Report writing
Awards And Acknowledgements
- Developed and maintained a relationship with most customers and exceeded sales goals by 20%
- Good As Gold for being aware and catching a suspicious guest
Timeline
Assistant Infant Teacher
The Goddard School Of Chamblee
01.2025 - Current
Inbound/Outbound Customer Service Representative
Kuehne+Nagel
09.2023 - 07.2024
Receiving Clerk/Customer Service Representative
Sunland Logistics
12.2022 - 07.2023
Work Cell Lead
Purple Innovation
04.2021 - 05.2022
Senior Sales Associate
Metro By-T-Mobile
04.2020 - 02.2021
Cashier & Line Attendant
Golden Corral
05.2019 - 11.2019
Babysitter
Morrow Family
10.2018 - 04.2019
Babysitter
Robinson Family
09.2018 - 02.2020
Head Cashier & Cook
Captain D’s
03.2018 - 06.2018
High School - undefined
Heritage High School