ELIZABETH RANI MADANU
Chicago,IL
Summary
Proven Beautician and Manager with a track record of enhancing client satisfaction and boosting salon revenue at Self-employed by leveraging expertise in facial massage mastery and exceptional communication skills. Skilled in safety and sanitation, adept at building loyal clientele and increasing customer loyalty through personalized consultations and treatments. Successfully managed teams at Marathon Gas Station, demonstrating leadership and cost control to improve profits. Focused Beautician with in-depth experience with hair, makeup, skin treatments, nails and massage. Familiar with managing schedules, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organization. Friendly and upbeat Beautician with years of experience in industry and hardworking mentality. Dedicated to satisfying clients and gaining repeat business. Excellent communication, interpersonal and conflict resolution skills for best-in-class customer service.
Overview
15
15
years of professional experience
Work History
Beautician
Self-employed
03.2023 - 02.2024
- Maintained a clean, hygienic work environment to ensure client safety and comfort throughout treatments.
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Built a loyal clientele through excellent communication skills and attention to detail in all beauty services provided.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Performed various beauty treatments for improved skin health, including facials, peels, and microdermabrasion.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Boosted salon revenue by upselling additional services and retail products during appointments.
Manager
Marathon Gas Station
04.2022 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Cashier and Assistant Manager
Citgo Gas Station
03.2015 - 02.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Accountant
SRI SAI RAM INDUSTRIAL EQUIPMENTS PVT LTD
02.2009 - 12.2012
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Maintained up-to-date knowledge on professional accounting standards to manage financial recordkeeping.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Education
BSC(MATHEMATICS) - BSC(MATHEMATICS)
ALAGAPPA UNIVERSITY
ALAGAPPA NAGAR,KARAIKUDI,INDIA12.2005
COMPUTERISED ACCOUNTING -
INSTITUTE OF COMPUTERISED ACCOUNTING
WARANGAL, INDIA02.2005
PGDCA - Computer Engineering
SOFTECH SOFTWARE TRAINING CENTER
WARANGAL, INDIA06.2003
MPC - Mathematics
ST JOSEPH'S JUNIOR COLLEGE FO GIRLS
WARANGAL, INDIA05.2001
High School Diploma -
Fatima Girls High School
Warangal,india06.1986
Skills
- Waxing services
- Pedicures expertise
- Safety and Sanitation
- Massage Techniques
- Makeup knowledge
- Nail Polish Application
- Facial massage mastery
- Brow Shaping Expert
- Cleaning procedures
Timeline
Beautician
Self-employed
03.2023 - 02.2024
Manager
Marathon Gas Station
04.2022 - 12.2023
Cashier and Assistant Manager
Citgo Gas Station
03.2015 - 02.2019
Accountant
SRI SAI RAM INDUSTRIAL EQUIPMENTS PVT LTD
02.2009 - 12.2012
BSC(MATHEMATICS) - BSC(MATHEMATICS)
ALAGAPPA UNIVERSITY
COMPUTERISED ACCOUNTING -
INSTITUTE OF COMPUTERISED ACCOUNTING
PGDCA - Computer Engineering
SOFTECH SOFTWARE TRAINING CENTER
MPC - Mathematics
ST JOSEPH'S JUNIOR COLLEGE FO GIRLS
High School Diploma -
Fatima Girls High School
Similar Profiles
Sonalika SinghSonalika Singh
Spiritual Consultant at Self-EmployedSpiritual Consultant at Self-Employed
Aamuktha MadabhushiAamuktha Madabhushi
Singing teacher at Self-employedSinging teacher at Self-employed
Ava Jane Glenski VillanuevaAva Jane Glenski Villanueva
Translator at Self-employedTranslator at Self-employed
Bilal SadiqBilal Sadiq
Property Owner at Self-employedProperty Owner at Self-employed
Blanca SalgadoBlanca Salgado
Medical Assistant/Preceptor at Advocate Media GroupMedical Assistant/Preceptor at Advocate Media Group