Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elizaveta Domanskaia

Cleveland

Summary

Policy and Trust & Safety professional with over 5 years of experience in content moderation, policy enforcement, and risk management. Skilled in identifying abuse trends, analyzing sensitive content, and coordinating rapid response strategies across teams. Proven ability to lead moderators, collaborate with engineering and policy teams, and deliver scalable solutions for user safety. Fluent in English and Russian.

Overview

5
5
years of professional experience

Work History

Deputy Head of Video Moderation — 2022–2023

VK (VKontakte)
Moscow
02.2022 - 07.2023
  • Reviewed English-language video content and global media, applying platform policies to sensitive cases involving harassment, abuse, and harmful material.
  • Led a team of 10 video moderators, prioritizing high-risk cases, and ensuring compliance with internal policy and legal standards.
  • Identified emerging abuse trends (harassment, violent content, drug-related media), and developed action plans to mitigate risks.
  • Coordinated cross-functionally with IT and engineering teams to implement mass takedowns of harmful content at scale.
  • Authored operational playbooks and trained more than five new moderators, improving onboarding efficiency and reducing error rates.
  • Partnered with the Advertising Department to review and promote policy-compliant video ads.
  • Maintained a top ranking in moderation productivity and accuracy, consistently exceeding performance metrics.

Content Moderator, Video Department

VK (Vkontakte)
Moscow
06.2021 - 02.2022
  • Monitored and moderated video content in both Russian and English, ensuring accurate enforcement of policy across languages.
  • Reviewed user-generated content for compliance with community guidelines.
  • Collaborated with team members to enhance moderation processes and workflows.
  • Provided feedback on policy improvements based on content review experiences.
  • Maintained accurate records of moderated content for reporting purposes.
  • Monitored user-generated content for violations of community standards.
  • Performed moderation tasks such as deleting, editing, and suspending accounts.

User Support Specialist

VK (Vkontakte)
Moscow
10.2018 - 06.2021
  • Often assisted users, who only speaks English.
  • Assisted users with account setup and navigation on VK platform.
  • Documented user issues and tracked resolutions in support ticket system.
  • Provided guidance on VK features and tools to enhance user experience.
  • Monitored feedback from users to identify common issues and trends.
  • Educated users on safety practices while using social media features.

Education

Bachelor of Arts - Architecture

Moscow Institute of Architecture (MArchI)
Moscow, Russia
06-2021

Associate of Arts - Architecture

College of Architecture And Construction (SPASK)
St. Petersburg, Russia
06-2015

Skills

  • Trust and safetyPolicy enforcementContent moderationAbuse trend analysis
  • Risk assessmentCross-functional collaborationTeam leadership
  • User support
  • Policy writing
  • Attention to detail
  • Teamwork
  • Tools: Excel, Jira, SQL (basic), Google Workspace
  • Languages: English (fluent), Russian (native)

Timeline

Deputy Head of Video Moderation — 2022–2023

VK (VKontakte)
02.2022 - 07.2023

Content Moderator, Video Department

VK (Vkontakte)
06.2021 - 02.2022

User Support Specialist

VK (Vkontakte)
10.2018 - 06.2021

Bachelor of Arts - Architecture

Moscow Institute of Architecture (MArchI)

Associate of Arts - Architecture

College of Architecture And Construction (SPASK)
Elizaveta Domanskaia