Elizaveta Ovchinnikova
Walnut Creek,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Sales Advisor
H&M
Walnut Creek, CA
04.2025 - Current
Sales Advisor
H&M
Glendale, CA
06.2024 - 03.2025
- Efficiently unloaded delivery trucks, received, unpacked, and labeled merchandise with security tags.
- Organized and arranged products on shelves and displays to meet merchandising standards.
- Organized and arranged products on shelves and displays to meet merchandising standards, ensuring an optimal shopping experience.
- Operated the cash register, managed transactions, issued receipts, and adhered to best practices for folding and bagging merchandise.
- Performed opening and closing procedures, including counting cash drawers.
- Enrolled customers in the store loyalty program are consistently achieving outstanding enrollment rates.
- Addressed, researched, and resolved customer issues.
Retail Sales Associate
IKEA
Saint Petersburg
11.2020 - 06.2021
- Organized and faced products on shelves and in displays to comply with merchandising standards.
- Delivered consistent, high-quality service.
- Updated pricing and signage to advertise sales, or seasonal products.
- Restocked inventory as needed to ensure merchandise availability.
- Assisted customers with product questions, selections, and purchases.
- Offered alternative recommendations when desired products were out of stock or unavailable.
Retail Sales Associate Cashier
MANGO
Saint Petersburg
10.2019 - 10.2020
- Assisted customers with selecting items.
- Achieved top sales performance in a city, recognized as the leading seller of the month across all Mango stores.
- Trained new employees on proper cashier procedures, store policies, and product knowledge.
- Managed cash-handling responsibilities, including opening and closing the register, and overseeing all financial transactions.
- I managed inventory, organized and maintained warehouse space, and executed merchandising on the sales floor.
- Actively participated in team meetings to discuss ways to improve store performance.
- Processed returns and exchanges according to company policies.
Education
Unfinished university degree - French Language
Saint Petersburg State University
Saint Petersburg02.2024
Skills
- Customer Service Excellence
- Team Collaboration
- Multitasking
- Inventory Management
- Attention to detail
- Adaptability and flexibility
- Time Management
- Enthusiasm and positivity
Languages
- Russian, Native
- English, Fluent
- French, Advanced
Timeline
Sales Advisor
H&M
04.2025 - Current
Sales Advisor
H&M
06.2024 - 03.2025
Retail Sales Associate
IKEA
11.2020 - 06.2021
Retail Sales Associate Cashier
MANGO
10.2019 - 10.2020
Unfinished university degree - French Language
Saint Petersburg State University
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