Represent the organization with professionalism and integrity when dealing with clients
Provide administrative support to lawyers and enhance office effectiveness, ensure the office is running smoothly at all times
Sort and distribute mail, answer emails, organize files, answer phone, schedule appointments, process client’s payments, manage office supplies
Identify and handle issues, questions, concerns, or conflict situations with clients and office staff as necessary
Organize, oversee the planning and execution of office events
Own every aspect of an event, from venue choice to success metrics
Keep event budgets and timelines under control at all times.
Notary Public
VICTORIAN LAW OFFICES
The State of California commissioned, certified, bonded and insured notary public
Member of the National Notary Association and CALDA.
Legal Assistant (part-time)
LAW OFFICE OF JAMES CHAU, PC
Communicate with clients in person, over the phone, and via email
Maintain strict confidentiality of organizational and client information
Support attorney in optimizing their billable time
Track deadlines to ensure legal documents are filed on time
Draft, proofread, and file or send legal documents, such as letters of intent, etc
Locate and develop case-relevant information
Perform administrative duties, such as maintaining lawyers’ calendars, scheduling appointments, making photocopies, and compiling complex documentation
Create and maintain case files, analyze financial documents for client’s cases
Screen, direct, and prioritize incoming calls and emails to the lawyer
Perform legal and background research when requested.
Legal Office Receptionist
WHITE & CASE LLP
Palo Alto
Served as the face of the firm and provided optimal customer service for new, current and potential clients
Delivered a high level of attorney support while ensuring compliance with regulations and maintaining ethical behavior and confidentiality
Coordinated the daily administrative activities of the law firm such as managing a high volume of internal, external or international phone calls, copying documents, and answering emails
Daily use of computers and various software applications for different administrative functions
Maintained reception area and assisted with general requests, inquiries, and questions
Facilitated incoming and outgoing mail, deliveries, and communicated frequently with lawyers within the office
Created, updated and maintained conference room bookings for video, audio, WebEx, and BlueJeans calls for attorneys and clients through the RRS system
Composed and updated vendor payments, catered and participated in various firm events
Accommodated all the needs of the parties at Partners’ or Clients’ meetings, during all the pre-trial activities such as Depositions or Mediations.
Front Desk Receptionist
UBS FINANCIAL SERVICES INC
Menlo Park
Greeting clients and visitors and answering visitor inquiries
Answering and routing incoming calls on a multi-line telephone system
Scheduling and routing clients
Maintaining and scheduling conference rooms
Maintaining the waiting area, lobby or other public areas
Serving coffee or tea to guests
Ordering supplies
Scanning, photocopying, faxing and filing documents
Verifying employee identification and issuing visitor passes
Handle billing, data entry, word processing, establishing new case files and drafting correspondence.
Executive Administrative Assistant
CLASSIC MATH SCHOOL
Palo Alto
Provided administrative and business support to the school’s Director and handled his personal and professional correspondence
Coordinate Director’s calendar – plan and schedule meetings, events in Outlook
Managed international and domestic travel arrangements
Prepared and processed expense reports in Excel
Assisted in creating, producing, and editing documents, spreadsheets, newsletters, and flyers
Used Word and Excel to organize and catalog the school library of math games
Involved in various projects, such as competitors and industries research
Complied with reporting timelines and other sensitive information and requests
Utilized organizational, counseling, negotiation, and time management abilities
Implemented excellent planning and creative problem-solving skills
Performed people management, communication, and multi-tasking skills.
Executive Administrative Assistant
RUSSIAN CLUB IN SINGAPORE - a nonprofit organization
Singapore
Kept up-to-date records of board minutes and financial reports
Assisted with the preparation and distribution of materials for meetings
Prepared and coordinated the Annual General Meeting and other special events
Managed organization’s records, including founding and governing documents
Managed general administrative duties – answering the phone, copying, faxing, filing, and mailing
Supported the work of the Executive team in various areas of operations
Worked closely with high-level officials in the Russian embassy to organize cultural events for the international community in Singapore.
Leader and coordinator in Parents’ Association - volunteer work
OFS INTERNATIONAL SCHOOL
Singapore
Organized various events for the international community of students and parents (meetings, art shows, festivals, talks)
Discussed different issues affecting after-school activities with the principal and other concerned parties, and came up with solutions that could improve those programs
Recruited program participants, initiated various outreach activities, and ensured the well-being of all program participants
Organized extracurricular classes for students who wanted more challenges in education, and became actively involved in monitoring and encouraging them.
Timeline
Administrative Assosiate / Administrative Support
Legal Administrative Support
VICTORIAN LAW OFFICES
Notary Public
VICTORIAN LAW OFFICES
Legal Assistant (part-time)
LAW OFFICE OF JAMES CHAU, PC
Legal Office Receptionist
WHITE & CASE LLP
Front Desk Receptionist
UBS FINANCIAL SERVICES INC
Executive Administrative Assistant
CLASSIC MATH SCHOOL
Executive Administrative Assistant
RUSSIAN CLUB IN SINGAPORE - a nonprofit organization
Leader and coordinator in Parents’ Association - volunteer work