Elizet Rodriguez
Perris
Summary
Dynamic Medical Assistant with extensive experience at Families Together of Orange County, excelling in patient-focused care and HIPAA compliance. Proven ability to enhance clinic efficiency through effective patient scheduling and clinical documentation. Bilingual in Spanish, fostering strong patient relationships and ensuring compassionate support during examinations. Committed to optimizing health outcomes and maintaining confidentiality.
Overview
4
4
years of professional experience
Work History
Medical Assistant Virtual Dept Lead /MAT Lead
Families Together of Orange County
09.2021 - Current
- Assisted healthcare providers in patient examinations and treatments.
- Prepared examination rooms by cleaning and organizing medical equipment.
- Recorded patient histories and vital signs accurately during appointments.
- Scheduled patient appointments and managed follow-up communications efficiently.
- Maintained inventory of medical supplies, ensuring availability for procedures.
- Educated patients on proper medication use and health maintenance practices.
- Supported administrative tasks, including filing and updating patient records securely.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Supported patient well-being, providing empathetic care and addressing concerns with sensitivity.
Education
Medical Assistant -
UEI College
Riverside, CA01-2013
Skills
- Lead duties
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Data entry
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Specimens collection and processing
- Patient assessments
- Maintaining confidentiality
Accomplishments
- Managed team of [7] personnel in the [Virtual] department
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Medical Assistant Virtual Dept Lead /MAT Lead
Families Together of Orange County
09.2021 - Current
Medical Assistant -
UEI College
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