Eliz Santiago
Lowell,MA
Summary
Early childhood education professional prepared for leadership roles in infant/toddler care. Experience in curriculum planning and child development. Focused on team collaboration and achieving results through adaptive strategies. Skilled in creating safe, nurturing environments and effective communication.
Experienced with patient care, medical support, and maintaining health records. Utilizes effective communication and empathy to support patient wellbeing. Knowledge of basic medical procedures and safety protocols, ensuring clean and safe environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Teacher's Assistant
Little Sprouts Early Education & Child Care
10.2025 - Current
- Assisted in maintaining a positive learning environment for students of diverse backgrounds.
- Trained new staff on classroom management techniques and educational best practices.
- Facilitated communication between parents and teachers to address student needs effectively.
- Organized educational materials and resources to enhance classroom learning experiences.
- Mentored junior assistants in developing skills for effective student engagement and support.
- Collaborated with fellow teachers to develop cross-curricular lessons, promoting interdisciplinary learning experiences for students.
- Enhanced student comprehension by utilizing visual aids, interactive activities, and real-life examples in lesson delivery.
Certified Teacher's Assistant
Knowledge Beginnings
10.2024 - 10.2025
- Developed and implemented engaging lesson plans tailored to diverse learning styles of toddlers.
- Fostered a safe and nurturing environment, promoting social and emotional development among children.
- Assessed individual children's progress, adjusting activities to meet developmental milestones effectively.
- Monitored student progress through formative assessments, providing feedback to optimize learning outcomes.
- Organized and coordinated classroom activities, ensuring smooth transitions and effective time management throughout the day.
- Facilitated communication between teachers, parents, and support staff to foster a supportive educational community.
- Developed strong rapport with students by consistently demonstrating empathy, patience, and enthusiasm for teaching.
- Increased parent involvement with regular communication and positive feedback on student progress.
- Facilitated group projects that encouraged teamwork, problem-solving skills, and effective communication among peers.
- Supervised classroom activities, ensuring a safe and nurturing environment for infants.
- Designed and implemented engaging lesson plans tailored to infants' developmental milestones.
- Mentored and trained new staff on best practices in infant and toddler care and education techniques.
- Promoted language development by engaging in daily conversations and reading sessions with infants.
- Continuously evaluated progress of each infant to ensure appropriate developmental milestones were achieved.
Retail Associate
Staples
01.2023 - 09.2024
- Loss prevention, visual merchandising, and general sales skills were among the skills I learned.
- Used the POS register system to process information and merchandise.
- Set goals to achieve complete customer satisfaction, which included tracking down hard-to-find merchandise in a variety of locations.
- Handled cash, counted change, and stored coupons to keep the cash register balanced and organized.
- Helped drive high customer retention by providing accurate information about promotions, customer programs, and products.
- Used a consultative sales approach to understand customer needs and make relevant recommendations.
- Educated customers about promotions to increase sales.
- Promoted customer loyalty and consistent sales by providing friendly service and knowledgeable assistance.
- Provided training and acted as a peer coach for new salespeople.
- Kept an eye on the sales floor and merchandise displays to make sure they were in good shape, restocking or reorganizing products as needed.
- Continued to hone my personal selling skills and gain product knowledge.
Diet Aide
Port Healthcare Center
08.2022 - 01.2023
- Provided in-depth information on various nutritional care options to maximize options and paths to better health.
- Closed down the kitchen and followed the closing checklist for the kitchen stations after each shift.
- Maintained a high level of professionalism and calmness with all personnel even in high-stress situations.
- Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
- Completed owner paperwork and gathered all necessary information, such as possible allergies, aggressive behavior, preferred food type, and contact information for the owner.
- Effectively communicated with kitchen staff about customer allergies, dietary requirements, and other special requests.
Dishwasher
Grassfields Food & Spirits
10.2021 - 07.2022
- Maintaining hygienic working conditions
- Kept the kitchen area clean and well-organized to increase efficiency.
- Cleaned, sanitized, and organized food speed racks, bins, and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Moved food and supplies from delivery trucks to storage areas by unloading trucks.
- Sanitized counters and wiped down surfaces after each meal to avoid cross-contamination from raw meats.
- Increased team productivity by keeping kitchen areas clean, organized, and sanitized.
Receptionist
Lawrence Senior Center
01.2021 - 06.2021
- Interview patients in order to complete documents and forms
- Entered daily data in computer systems and documented office activities.
- Provide information such as location of office and services provided.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Corresponded with clients through email, telephone or postal mail.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Assuring the highest standard of customer care and service at all the time
- Scheduling, and confirming of appointments
- Kept reception area clean and neat to give visitors positive first impression.
- File organizing and file management
- Creating documents and spreadsheets, emailing, assisting with contracts
PCA
Northeast Arc
08.2019 - 06.2020
- Maintained entire family’s schedule and organized events.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Cared for an elderly patient
- Cared for a disabled patient
- Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
- Carried out physician orders in a safe and appropriate manner.
Education
Associate of Science - Nursing
Middlesex Community College
Lowell, MA08-2027
C.D.A - Early Childhood Education And Care
Waldorf University
Forest City, IA01-2025
High School -
TEC Connections Academy Commonwealth Virtual School
Walpole, MA01.2024
High School -
Methuen High School
Methuen, MA01.2024
High School -
Notre Dame Cristo Rey High School
Methuen, MA01.2024
Skills
- Database administration
- Customer service
- Cleaning and sanitizing
- CPR and first aid
- Classroom management
- Collaborative teamwork
- Organization and prioritization
- Behavior management
Certification
- C.D.A
- CPR Certified
- Fingerprinted and Background Checked
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Teacher's Assistant
Little Sprouts Early Education & Child Care
10.2025 - Current
Certified Teacher's Assistant
Knowledge Beginnings
10.2024 - 10.2025
Retail Associate
Staples
01.2023 - 09.2024
Diet Aide
Port Healthcare Center
08.2022 - 01.2023
Dishwasher
Grassfields Food & Spirits
10.2021 - 07.2022
Receptionist
Lawrence Senior Center
01.2021 - 06.2021
PCA
Northeast Arc
08.2019 - 06.2020
Associate of Science - Nursing
Middlesex Community College
C.D.A - Early Childhood Education And Care
Waldorf University
High School -
TEC Connections Academy Commonwealth Virtual School
High School -
Methuen High School
High School -
Notre Dame Cristo Rey High School