Elizzbeth Potter
Conway,AR
Summary
Proactive Barista with extensive experience in beverage preparation, customer service, and equipment maintenance. Known for creating personalized drinks, training new employees, and fostering a positive team environment. Skilled in POS systems, safe food handling, and resolving customer complaints to ensure satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Barista
Fat Bottomed Girls Cupcake Shoppe
Hot Springs National Park, AR
01.2022 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Science - English Literature
Hendrix College
Conway, AR05.2028
High School Diploma -
Hot Springs World Class High School
Hot Springs National Park, AR05.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Exceptional customer service
- Adaptive and creative
- Order Taking
- Safe Food Handling
- Beverage Preparation
- POS Systems
Timeline
Barista
Fat Bottomed Girls Cupcake Shoppe
01.2022 - 08.2024
Bachelor of Science - English Literature
Hendrix College
High School Diploma -
Hot Springs World Class High School