Detail-oriented and highly organized administrative professional with experience supporting diverse teams and managing various operational tasks. Skilled in data management, scheduling, clinical research, and providing comprehensive administrative support across multiple functions. Adept at coordinating projects, maintaining records, and reporting. Known for exceptional attention to detail and strong problem-solving abilities.
Overview
20
20
years of professional experience
Work History
Clinical Research Associate
Montefiore Medical Center
01.2021 - Current
Interact with patients for study-based surveys and neurological testing in conjunction with the Children's Oncology Group
Coordinate specimen collections such as blood, bone marrow, CSF, urine, and tissue
Register patients into clinical trials through the Children’s Oncology Group and prepare consent packages with a strong knowledge of oncology-specific terminology
Perform abstractions of data from the laboratory results, diagnostic tests, and medical history
Maintain databases of bio-specimen samples and inventory
Validated 90% of incoming data to check information accuracy and integrity while performing quality checks
Collaborated in over 75% of research planning, including cross-departmentally
Modify and execute research techniques, procedures, and tests for five projects
Office Coordinator
Montefiore Medical Center
01.2018 - 01.2021
Support the Office Manager in all responsibilities to ensure efficient office operations
Develop and implement procedures to support patient billing, credentialing, medical records, and payroll
Perform administrative tasks such as calendaring, phone coverage, and drafting correspondence
Train staff on specialized procedures, IT updates, and facilities support
Assist physician in preparing complex reports and scientific manuscripts
Key Achievements:
Collaborated to create and maintain a streamlined database tracking funds gains and losses
Proactively reached out to different agencies to understand why my program wasn’t a good fit for them and was able to bring several of those agencies back on board
Worked with the Senior Program Director to create a comprehensive slide presentation to offer to different agencies in order for them to be onboarded
Family Health Worker
Montefiore Medical Center
01.2010 - 01.2018
Conduct intake interviews, including enrollment or referral
Perform insurance eligibility review and follow-up with uninsured patients
Organize and engage in weekly community outreach at various shelters
Collaborated with case managers and shelter directors to ensure patients access to resources
Key Achievements:
Sought out and contacted unreachable agencies to build bridges of communication so our resources were able to be used by their families who were in need
Co-led community forums where families were able to express what they need directly from our program in order for them to join our network
Co-created an award ceremony for patients and families who were in 100% compliance with there medical treatments
Medical Administrative Assistant
Harlem Pediatrics
01.2009 - 01.2010
Assistant Office Manager
Midtown Health & Medical
01.2006 - 01.2008
Education
Bachelor of Science - Business Management Training
Berkeley College
New York, NY
Skills
Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams); Relias, Care Cast, EPIC, Citrix, Flowchart, Inform, Velos
undefined
Languages
Spanish
Full Professional
French
Full Professional
Arabic
Full Professional
Timeline
Clinical Research Associate
Montefiore Medical Center
01.2021 - Current
Office Coordinator
Montefiore Medical Center
01.2018 - 01.2021
Family Health Worker
Montefiore Medical Center
01.2010 - 01.2018
Medical Administrative Assistant
Harlem Pediatrics
01.2009 - 01.2010
Assistant Office Manager
Midtown Health & Medical
01.2006 - 01.2008
Bachelor of Science - Business Management Training
Operations Supervisor at Montefiore Medical Center - Montefiore Medical GroupOperations Supervisor at Montefiore Medical Center - Montefiore Medical Group
Assistant Administrator at Montefiore Medical Center - Montefiore Medical GroupAssistant Administrator at Montefiore Medical Center - Montefiore Medical Group