Ella Auclair
Ashaway, RI
Summary
Dynamic and results-driven professional with a positive attitude. Adept at problem-solving and conflict resolution, I excel in fast-paced environments, ensuring high customer satisfaction and operational efficiency. Proficient in cash handling and POS systems, I consistently deliver exceptional service and foster team collaboration.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Cold Stone
11.2025 - Current
- Supervised daily operations to ensure efficient service and product quality.
- Collaborated with team members to maintain cleanliness and organization in work areas.
- Maintained cleanliness and organization of workspace, adhering to health and safety standards.
- Managed inventory levels, ensuring timely restocking of supplies and ingredients.
- Resolved customer inquiries and complaints to maintain high satisfaction rates.
Line Cook
Alaina's Ale House
06.2025 - 10.2025
- Prepared ingredients by chopping, slicing, and dicing to ensure efficient kitchen operations.
- Operated kitchen equipment, maintaining cleanliness and adherence to safety standards.
- Assisted in meal plating and presentation to enhance visual appeal for customers.
- Collaborated with team members to meet service goals during peak hours effectively.
- Followed recipes and portion controls accurately to maintain consistency in dish quality.
- Monitored inventory levels, reporting shortages to prevent disruptions in service.
- Maintained organized workstations to promote efficiency and streamline food preparation processes.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Barista
Higher Grounds Coffee
01.2025 - 05.2025
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to meet health standards.
- Engaged with customers to provide exceptional service and product recommendations.
- Operated espresso machines and coffee brewing equipment efficiently.
- Collaborated with team members to streamline workflow and enhance customer experience.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Barista
Dunkin' Donuts
10.2023 - 01.2025
- Managed inventory levels, restocking supplies as needed to ensure availability.
- Adapted quickly to changing menu items and promotions, ensuring accurate order fulfillment.
- Assisted in training new baristas on beverage preparation and customer service protocols.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Pawtucket, RI02-2026
High School Diploma -
Penn Foster High School
Scranton, PA05-2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Conflict resolution
- POS system operation
Certification
- ServSafe Certification, SerSafe - 12/02/2023-12/02/2028
Timeline
Shift Leader
Cold Stone
11.2025 - Current
Line Cook
Alaina's Ale House
06.2025 - 10.2025
Barista
Higher Grounds Coffee
01.2025 - 05.2025
Barista
Dunkin' Donuts
10.2023 - 01.2025
Certificate - Phlebotomy
Phlebotomy Training Specialists
High School Diploma -
Penn Foster High School