Ella Azizi
Jacksonville,FL
Summary
Resourceful office professional with extensive experience in customer service and administration. Skilled in managing appointments and client interactions, ensuring seamless communication and support for team objectives.
Overview
3
3
years of professional experience
Work History
Office Assistant
Fogo de Chão
Jacksonville, Florida
03.2022 - 08.2025
- Assisted in scheduling appointments and coordinating meeting logistics effectively.
- Managed office supplies inventory to ensure availability and organization.
- Answered phone calls and directed inquiries to appropriate personnel promptly.
- Utilized office software to create documents, spreadsheets, and presentations efficiently.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Maintained filing systems, both electronic and physical, for easy document retrieval.
- Monitored office expenses and submitted purchase requests.
- Organized and scheduled meetings and appointments for management.
- Supported the planning and execution of corporate events and meetings.
- Delivered messages and ran errands.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Trained staff members to perform work activities and use computer applications.
Receptionist
Greenberg Dental & Orthodontics
Jacksonville, Florida
11.2024 - 07.2025
- Managed incoming calls and provided information about services offered.
- Maintained patient records accurately and updated information as needed.
- Communicated effectively with patients to address concerns or questions promptly.
- Processed payments and handled billing inquiries with attention to detail.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Sorted incoming mail and directed to correct personnel each day.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Education
Associate of Science -
Florida State College
Jacksonville, FL01-2023
High School Diploma -
Sandal Wood High School
Jacksonville, FL08-2022
Skills
- Customer service
- Office administration
- Time management
- Verbal communication
- Resourceful
- Client interaction
- Patient charting
- Technical support
- Scheduling appointments
- Effective communication
- Problem resolution
- Prioritizing work
- Dental terminology
Languages
English
Native/ Bilingual
Albanian
Native/ Bilingual
Spanish
Limited
Timeline
Receptionist
Greenberg Dental & Orthodontics
11.2024 - 07.2025
Office Assistant
Fogo de Chão
03.2022 - 08.2025
Associate of Science -
Florida State College
High School Diploma -
Sandal Wood High School
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