Ella Baird

• Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
• Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
• Monitored safety of guests in and around swimming pool.
• Provided friendly customer service to guests and addressed concerns.

• Taught daily swim instruction to students varying in ages and skill levels.
• Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
• Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
• Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.

- I went through the training process to become a server in the dining room for the residents, watching online training modules, and went through training shifts to ensure I perform my job thoroughly.

- My shift would start out by writing out my tickets and preparing my book for the night

- I would take the residents food order and ensure they’re fully satisfied with the menu and the order they’re giving me

- This job helped me make connections with the other residents, and always strive to put a smile on their face.

- Our goal was to always make sure the residents were satisfied with the service they were receiving

- Brookedale taught me how to be patient with others who can be having a difficult time putting in order in or are dissatisfied with our service.

-During my time at Roosters I answered phone call frond customer and worked the register taking orders and phone calls.

- I would assist guests to their tables, and bus dirty tables

- I was also a food runner and would bring the food to guests table

- Roosters helped improve my social skills and learn how to communicate in a professional manner