Ella Bathum
Bellingham,WA
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrates the ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
2
2
years of professional experience
Work History
Photographer
Joe Crowley Student Union
Reno, Nevada
08.2022 - 12.2024
- Enhanced, retouched and resized photographs and negatives using airbrushing and other techniques.
- Collaborated with graphic designers and marketing teams to produce visual content for campaigns.
- Used traditional or digital cameras along with tripods, filters and flash attachments.
- Provided photography services for corporate events, capturing key moments and branding materials.
- Manage budgets related to purchasing supplies needed for each shoot.
- Edit photos using Adobe Photoshop and other software applications.
- Organized and archived digital photographs efficiently for easy access and retrieval.
Programmer
Joe Crowley Student Union
Reno, Nevada
08.2022 - 12.2024
- Implemented comprehensive marketing strategies, including social media, email campaigns, and print advertising to maximize event attendance.
- Coordinated and managed vendors for events, ensuring all vendor requirements were met in a timely fashion.
- Designed contracts, collected fees, and booked venues for events.
- Maintained accurate records related to attendance, budgeting, contracts.
- Reviewed invoices from vendors promptly upon receipt and processed payments accordingly.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
Sales Associate
Boxx Berry Farm
Bellingham, WA
05.2024 - 08.2024
- Answered store and merchandise questions and led customers to wanted items.
- Received and displayed product shipments on store retail shelves upon delivery.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers to determine wants or needs.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
High School Diploma -
Bellingham High School
Bellingham, WA06.2022
Bachelor of Science - Public Health And Nursing
University of Nevada, Reno
RenoSkills
- Photography
- Leadership
- Layout Designing
- Advising
- Organization
- Dependability
- CPR
- Problem-solving
- Stocking and receiving
- Teamwork and collaboration
References
- Ronni Weston, Bellingham, WA, 98229, Ronni.Weston@bellinghamschools.org
- Heather Steele, Bellingham, WA, 98229, Heather.Steele@bellinghamschools.org
- Katie Owen, Bellingham, WA, 98229, 360-265-6836, Katie.Owen@bellinghamschools.org
Timeline
Sales Associate
Boxx Berry Farm
05.2024 - 08.2024
Photographer
Joe Crowley Student Union
08.2022 - 12.2024
Programmer
Joe Crowley Student Union
08.2022 - 12.2024
High School Diploma -
Bellingham High School
Bachelor of Science - Public Health And Nursing
University of Nevada, Reno