Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

ELLA BEASLEY

Yellowstone National Park,WY

Summary

Innovative food and beverage professional with nine years of expertise, and a passion for promoting an elevated dining experience. Successful at multitasking and leadership, with an extensive knowledge of dining room operations. Committed to providing the highest level of service while maintaining a budget designed to reduce costs and maximize profits.

Overview

10
10
years of professional experience

Work History

Dining Room Manager

The Lake Hotel
05.2024 - Current
  • Created schedules for staff of 60+ in compliance with company SOPs, allotted budget and employee requests.
  • Organized special events in restaurant, including fundraisers, corporate events and receptions.
  • Promoted positive atmosphere by administering positive reinforcement for exceptional service, and assigning retraining where necessary.
  • Designed updated policy for reservations, training, floor plans, end of shift reports and inter-departmental communication to provide a more streamlined, professional fine-dining experience.

Server

The Inn at Death Valley
04.2023 - 05.2024
  • Provided full tableside service in a busy, fine dining atmosphere while serving up to 12 tables simultaneously without compromising guest experience.
  • Adopted a personalized approach, interacting with guests in a respectful and professionalized manner.
  • Suggested improvements to reservation system and table sections that were implemented park-wide.
  • Demonstrated proficiency with wine selection by providing recommendations based on guest preference and choice of entrée.

Line Cook

Mustang Lounge
10.2022 - 05.2023
  • Demonstrated proficiency in using various kitchen equipment safely for efficient food preparation.
  • Ensured freshness of food and ingredients by checking for quality, appropriate labeling, freshness and rotating stock.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.

Lead Server

Seabiscuit Cafe
05.2021 - 10.2022
  • Took orders from guests in a fast paced tourist-centered restaurant, providing service accurately and in a timely manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and overseeing side work.
  • Maintained knowledge of full menu and relaying daily specials to guests.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.

Server

The Bar
09.2019 - 04.2021
  • Demonstrated strong multitasking skills by managing eight to ten tables simultaneously without compromising service quality.
  • Provided excellent customer service by anticipating guest needs.
  • Served as point-of-contact for resolving guest complaints and special requests.

Host

Portofino on the River
05.2017 - 12.2017
  • Monitored restaurant activity to determine seating and dining flow in a high volume restaurant
  • Processed phone and online orders, keeping food hot and fresh until picked up
  • Assisted in serving guests for parties and special functions.
  • Answered customer questions about hours, seating, and menu information, promoting a fine dining atmosphere

Food Expeditor

Smoke Street BBQ
02.2014 - 05.2017
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
  • Leveraged strong multitasking abilities to manage competing demands under pressure, consistently delivering high-quality results while maintaining a positive attitude.
  • Executed and supervised plate preparation according to temperature and condiment specifications.

Education

High School Diploma -

Milford High School
06.2018

Skills

  • Food and Beverage Pairings
  • Guest Recovery
  • Fine dining experience
  • Inventory Control
  • Organization
  • Multi-tasking
  • Scheduling
  • Menu Planning

Accomplishments

  • Supervised team of 60+ staff members.
  • Instituted detailed informal end of shift reports, resulting in a 20% increase of completed personnel documentation.
  • Exceeded projected seasonal revenue by 19% while working as Dining Room Manager of Lake Hotel.

Timeline

Dining Room Manager

The Lake Hotel
05.2024 - Current

Server

The Inn at Death Valley
04.2023 - 05.2024

Line Cook

Mustang Lounge
10.2022 - 05.2023

Lead Server

Seabiscuit Cafe
05.2021 - 10.2022

Server

The Bar
09.2019 - 04.2021

Host

Portofino on the River
05.2017 - 12.2017

Food Expeditor

Smoke Street BBQ
02.2014 - 05.2017

High School Diploma -

Milford High School

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ELLA BEASLEY