Ella Beaubrun
Tallahassee,FL
Overview
4
4
years of professional experience
Work History
Medical Transportation Specialist
Palm Beach Transportation
02.2007 - 10.2010
transporting clients to and from doctors appointments, and where ever else they wanted or needed to go.
- Improved overall patient experience by making sure all necessary documents were prepared for their appointments.
Education
No Degree - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL11-2024
Skills
assisting customers with returns, and exchanges
Interview
- Initial - General Allied Health (MOBS/MBC/MAA/HIM/HCM certificate and degree), 10/18/24, 10/18/24, Hugo Sanabria, 8429260, Ella Beaubrun, sassykatt041@gmail.com, Good job on your interview! It is ok to be nervous! You had really good responses!, Click to open the video recording, Remember to be dressed professionally for all interviews, Try to keep eye contact through the entire interview, No distracting hand or face movements., Great job sitting up straight the entire time., Tell me about yourself:, The most important thing to remember is to keep this answer short, sweet and to the point, with a smile! You won't be telling them anything personal (family, health, etc.) but you definitely want to briefly tell them where you went to school, what program you studied, something you enjoyed about it, and how excited you are to be speaking with them about this opportunity, since this is exactly what you went to school for. Not all employers will ask this question, though. Instead, you might hear a question at the beginning of the interview such as, 'why should we consider you for this job?' 'What makes you a qualified candidate?' At the end of the day, what they are asking with all of these questions is for you tell them about your education, your knowledge skills and your work skills. If you know these 3 things, you can answer any question that they ask you in any interview., 1, Why did you choose to get your education in the medical field and major (certificate) in _______?, Sharing a primary reason for what made you decide to choose a career in the medical field is a great place to begin! Sharing a passion for helping others, wanting a fulfilling career in an area that interests you, or sharing an experience or story that had a personal impact on you making this choice a good example. If you choose to share a personal story that had an impact on your life in choosing this field, if unable to share that story without becoming overly emotional, it might be a good idea to choose another example. Remember, keep your explanation brief. Focus on Professional Self vs. Personal Self. If student speaks about ability to work from home... The ability to Work from Home may be dependent on several factors (including)
- Internet speed tests/typing tests/Type of internet
- Equipment needs of the employer/employee
- State restrictions
- Program of study
- Designated office/working space in your home
- Remote areas
- Other (s) As a reminder, our programs prepare students for entry level employment and the Bureau of Labor Statistics (bls.gov) is a great avenue to explore possible outcomes for your program., 3, What is HIPAA and how would it relate to this job? (a job in allied healthcare), Health Insurance Portability and Accountability Act - regulations set to ensure the privacy and security of patients' personal health information. Or explain it in your own words. Ex: HIPAA is the privacy act. It protects a patient's confidentiality and personal information., 3, What experience do you have in data entry or with medical records?, Answer should demonstrate detail orientation and specific software used. Pull experience from prior work experience and education., 1, Tell me how your current/past responsibilities qualify you for this role?, The hiring manager is asking about your transferable skills; what skills do you already possess or bring to the table? Focus on the skills that are most relevant to the position that you are applying for. The best place to find the skills they are looking for is in the job description. I.e. My current and past responsibilities that qualify me for this role are my attention to detail, organizational skills, customer service, 10 key, data entry, Microsoft suites, communication skills, and my leadership abilities. But more importantly, you want to emphasize your soft skills. Soft skills are things like being patient, having a friendly smile, being able to handle stress, having the ability to remain professional and provide excellent customer service regardless of the situation. These are the kind of skills that even if you have no work experience you can talk about and they are very valuable! Other great skills to mention would be your ability to plan and prioritize your day., 5, Give an example of a situation when you had to resolve a conflict with an angry patient or frustrated client/customer while providing care/service. What did you do?, The employer wants to ensure you have excellent customer service skills, and that you will not always need to get a manager to handle a situation. Demonstrating your social skills in this answer will be key as common solutions like providing a free or discounted item is not a viable option in the medical industry. Discuss the angry or frustrated customer with respect and focus on how you specifically got this customer to calm down with your words, body language, and positive attitude., 3, What about this position interested you the most and why do you think you would be a good fit?, The graduate should tie in what they love about their chosen career. Graduate should also highlight future growth with this employer and showcase why they should be hired for this position., 3, Do you have any questions for me? (Write down the questions), Asking questions at the end shows that you are interested. It shows that you want to know more. Always write them down on a pad of paper and keep that paper in your portfolio. Sometimes in an interview the conversation will answer your questions. Therefore, it is always a good idea to have at least 5 planned, but never ask more than 2-3, since you want to be respectful of the employer's time. Here are some great options: (Be mindful some of these are role-specific) 1 - What kind of EMR/EHR or other medical software systems does your facility use? 2 - What are the qualities you are looking for in the ideal person for this position? 3 - Are there any additional tasks or responsibilities I should be aware of? 4 - What kind of training is available in this position? How long is the training program/process? 5 - How far along are you in the hiring process? 6- Where do you see the company in the next three years? 7- Do you offer professional development, continuing education or certification opportunities in this company? 8 - What is the team/company culture like? 9 - What kind of growth opportunities are available for this position? 10 - What does a typical day look like in this role? 11 - PHT (ONLY) - How many prescriptions do you typically fill in a day? 12 - Call Center (ONLY) - What are your daily metrics/weekly/monthly/quarterly/expectations? 13 - Part 1. How soon are you looking to fill the position? 13 - Part 2. If its soon then say This is a wonderful opportunity. I would be very excited to join this team. I look forward to hearing from you. If I can answer any additional questions for you, please do not hesitate to reach out., 3
Timeline
Medical Transportation Specialist
Palm Beach Transportation
02.2007 - 10.2010
No Degree - Medical Billing And Coding
Ultimate Medical Academy
Similar Profiles
JAMA JAMAJAMA JAMA
Admin assistant at West Palm Beach Water Utility, West Palm Beach FloridaAdmin assistant at West Palm Beach Water Utility, West Palm Beach Florida
Nadene PulidoNadene Pulido
LPN at Palm Garden Of West Palm BeachLPN at Palm Garden Of West Palm Beach
Marquita MonroeMarquita Monroe
Transportation Coordinator at Palm Garden Of West Palm BeachTransportation Coordinator at Palm Garden Of West Palm Beach
LaTorya SnellLaTorya Snell
Assistant Shift Manager at Golden Corral Buffet and GrillAssistant Shift Manager at Golden Corral Buffet and Grill
Andrea AlvarezAndrea Alvarez
Research Experience at Miami Dade College - School of ScienceResearch Experience at Miami Dade College - School of Science