Ella Biron
Gray,ME
Summary
Efficient team player with experience in fast-paced food service environments. Skilled in time management and streamlining service flow, contributing to enhanced customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Food Runner and Host
Tuscan Bistro
Freeport, ME
03.2024 - Current
- Delivered food and beverages promptly to ensure customer satisfaction.
- Collaborated with kitchen staff to streamline service flow and minimize delays.
- Maintained cleanliness of dining areas, enhancing overall guest experience.
- Assisted servers in fulfilling special requests and accommodating dietary restrictions.
- Coordinated with front-of-house team to optimize seating arrangements during peak hours.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Crew Member
Dunkin' Donuts
Gray, ME
01.2022 - 10.2023
- Provided exceptional customer service by accurately processing orders and addressing inquiries.
- Maintained cleanliness and organization of work area to ensure compliance with health and safety standards.
- Operated point-of-sale system efficiently, handling cash transactions with precision.
- Collaborated with team members to streamline workflow during peak hours, enhancing service speed.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Dog Daycare Attendant
All About Dogs Grooming Salon And Dog Daycare
Gray
11.2021 - 08.2022
- Supervised dog playgroups, ensuring safe and positive interactions among pets.
- Maintained cleanliness of daycare facilities, following safety and sanitation protocols.
- Assisted in feeding and administering medications to dogs as required by owners.
- Monitored health and behavior of dogs, reporting any concerns to management promptly.
- Trained new staff on proper handling techniques and daycare policies for optimal care.
- Engaged with pet owners during drop-off and pick-up, providing updates on their pets' activities.
Education
Biology
University of Maine
Orono, ME05.2029
Skills
- Quick learner
- Teamwork and collaboration
- Strong work ethic
- Time management
- Customer Service
- Cleaning and sanitizing
Timeline
Food Runner and Host
Tuscan Bistro
03.2024 - Current
Crew Member
Dunkin' Donuts
01.2022 - 10.2023
Dog Daycare Attendant
All About Dogs Grooming Salon And Dog Daycare
11.2021 - 08.2022
Biology
University of Maine