- Passionate about balancing physical health with mental and emotional wellness
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Playing Sports
- Created and sold original digital artwork via Redbubble and Etsy, coordinating with print-on-demand companies to manufacture high-quality physical products
Ella Bischoff
Robbinsville
Summary
Hospitality professional prepared for seamless guest experiences and high-level service. Proven ability to maintain warm, welcoming atmosphere and manage guest interactions efficiently. Reliable team player with flexibility and strong focus on collaborative success.
Overview
5
5
years of professional experience
Work History
Hostess/Restaurant Busser
Harpoon Willies
11.2025 - Current
- Greeted and seated guests, ensuring a welcoming environment and optimal guest flow.
- Managed reservation system, maximizing seating efficiency during peak hours.
- Communicated wait times clearly, enhancing guest satisfaction and expectations.
- Assisted in training new staff on customer service standards and operational procedures.
- Coordinated with kitchen staff to accommodate special requests and dietary restrictions.
- Monitored cleanliness of dining area, maintaining high standards of hygiene and presentation.
- Supported management in organizing events, contributing to successful execution of special occasions.
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
- Cleared and reset dining tables promptly to maintain cleanliness and efficiency in service area.
- Assisted servers by delivering food and beverages, ensuring timely service and guest satisfaction.
Marketing Intern
Natalie Sarabella
11.2025 - Current
- Developed and executed digital marketing campaigns utilizing SEO and social media strategies.
- Conducted market research to identify trends and consumer preferences, informing campaign strategies.
- Collaborated with design teams to produce visually appealing marketing materials for online promotions.
- Assisted in making and packaging goods.
Front Desk Sales Associate
Planet Fitness
03.2025 - 11.2025
- Assisted members with account inquiries and membership options, enhancing customer satisfaction.
- Processed sales transactions accurately, ensuring efficient front desk operations.
- Maintained cleanliness and organization of front desk area, promoting a welcoming environment.
- Educated new members on gym equipment usage and facility policies, improving retention rates.
- Trained new associates on front desk procedures and customer service protocols, fostering team development.
- Resolved member concerns promptly, contributing to positive community engagement and loyalty initiatives.
- Handled cash transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in and check-out processes for increased efficiency and guest satisfaction.
- Maintained an organized workspace, ensuring a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Crew Member
Dunkin Donuts
07.2022 - 04.2024
- Assisted team members during peak hours to enhance service speed.
- Learned menu offerings to provide informed recommendations to customers.
- Followed procedures for inventory management and supply restocking.
- Adapted quickly to changing demands, demonstrating flexibility in tasks performed.
- Completed opening and closing tasks.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Assistant Teacher
The Learning Experience
05.2023 - 09.2023
- Assisted in implementing lesson plans, fostering engaging learning environments.
- Supported classroom management, promoting positive behavior and student engagement.
- Collaborated with lead teachers to assess student progress and provide feedback.
- Developed educational materials to enhance curriculum delivery and student understanding.
- Implemented classroom management strategies to foster positive interactions among students.
- Collaborated with parents to discuss children's progress and address any concerns effectively.
- Monitored children's behavior to ensure a safe and nurturing environment conducive to learning.
- Maintained accurate records of attendance, incident reports, meal counts, and other essential documentation as required by state regulations or center policies consistently.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Managed daily routines efficiently to maintain a consistent schedule for students, promoting optimal time management skills in young learners.
- Kept notes of behavior issues, food served, and medications administered to children.
Crew Member
McDonald's
05.2021 - 08.2021
- Provided exceptional customer service in fast-paced environment.
- Operated cash register, handling transactions accurately and efficiently.
- Prepared food items according to safety and quality standards.
- Maintained cleanliness of work areas, ensuring compliance with health regulations.
- Worked front counter, drive-thru and other areas.
Education
Associate of Science - Business Administration
Mercer County Community College
Trenton, NJ05-2026
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Interactive communication skills
- Hospitality service expertise
- Safe food handling
- Upselling
Interests
Timeline
Hostess/Restaurant Busser
Harpoon Willies
11.2025 - Current
Marketing Intern
Natalie Sarabella
11.2025 - Current
Front Desk Sales Associate
Planet Fitness
03.2025 - 11.2025
Assistant Teacher
The Learning Experience
05.2023 - 09.2023
Crew Member
Dunkin Donuts
07.2022 - 04.2024
Crew Member
McDonald's
05.2021 - 08.2021
Associate of Science - Business Administration
Mercer County Community College