Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella Boyd

Roswell,Georgia

Summary

I am a hardworking student offering part-time work experience and extensive knowledge of core subject matter. I offer meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

4
4
years of professional experience

Work History

Student Assistant

Georgia College
01.2024 - Current
  • Provided excellent customer service to students and staff at the front desk, addressing inquiries and concerns promptly.
  • Scorekeeper games and keep peace between everyone who is playing

Summer Nanny

Jennifer Burroughs
06.2020 - Current
  • Resolved conflicts between children using effective communication techniques that fostered empathy and respect among peers.
  • Developed strong rapport with parents, communicating daily updates on their children''s progress and needs.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Assisted with light housekeeping duties as well as running errands.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
  • Managed household tasks such as laundry, light cleaning, and meal preparation to ensure a smooth-running home environment for the family.
  • Managed the transportation of children to and from various summer camps, extracurricular activities, and appointments as needed.
  • Enhanced children''s emotional well-being by providing attentive and nurturing care during summer months.
  • Supported each child''s individual needs by adapting daily routines based on their unique interests and abilities.
  • Built positive and nurturing environments to support child social and emotional growth.

Server,Hostess,Busser

North End Kitchen And Bar
03.2023 - 08.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Hostess

Ipp's Pastaria & Bar
07.2022 - 03.2023
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Team Member

Chick-fil-A
09.2020 - 10.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Trained new team members by relaying information on company procedures and safety requirements.

Hostess

Bayou'Q
06.2020 - 10.2020
  • Answered customer questions about hours, seating, and menu information.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Exercise Science

Georgia College And State University
Milledgeville, GA
05.2027

High School Diploma -

Blessed Trinity Catholic High School
Roswell, GA
05.2023

Skills

  • Data organization
  • Leadership Qualities
  • Strong Organization
  • Administrative tasks
  • Academic standards
  • Work well with others

Timeline

Student Assistant

Georgia College
01.2024 - Current

Server,Hostess,Busser

North End Kitchen And Bar
03.2023 - 08.2023

Hostess

Ipp's Pastaria & Bar
07.2022 - 03.2023

Team Member

Chick-fil-A
09.2020 - 10.2021

Summer Nanny

Jennifer Burroughs
06.2020 - Current

Hostess

Bayou'Q
06.2020 - 10.2020

Exercise Science

Georgia College And State University

High School Diploma -

Blessed Trinity Catholic High School

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Ella Boyd