Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Timeline
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Ella Buss

Ames,IA

Summary

Experienced receptionist with a friendly demeanor and proven track record in various office settings. Strong understanding of security protocols, customer service, and clerical tasks. Thrives in fast-paced environments, adept at multitasking while maintaining excellent time management skills. Known for resourceful problem-solving and dedicated to offering exceptional assistance to team members and clients. Highly skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Maintains a positive and upbeat attitude with strong relationship-building abilities.

Overview

4
4
years of professional experience

Work History

Receptionist

Vida Verde Salon
02.2021 - 08.2024
  • Communicated with customers and assisted their needs
  • Assist coworkers by maintaining sanitary standards
  • Gathered feedback from customers to make changes in our business
  • Consistent creating a schedule for our team every month
  • Educate customers online about services and prices

Student Caller – Iowa State University Foundation

08.2023 - Current
  • Reconnect with Iowa State University alumni and friends, fostering positive relationships and promoting university engagement.
  • Collaborated closely with supervisors to receive feedback on performance metrics and implement necessary improvements.
  • Effectively communicate university updates and opportunities for alumni to contribute through volunteering, donations, and event participation.
  • Provide personalized outreach, ensuring each conversation aligns with the interests and experiences of the alumni.
  • Support fundraising initiatives by explaining the impact of alumni involvement and contributions on current university projects and student success.
  • Achieve individual and team goals for alumni outreach and engagement.

Education

Bachelor of Science - Mechanical Engineering

Iowa State University
Ames, IA
12.2026

Associate of Science - Science

Southwestern Illinois College
Belleville, IL
05.2023

Associate of Arts - Arts

Southwestern Illinois Community College
Belleville, IL
05.2023

Skills

  • SolidWorks
  • MATLAB
  • Recordkeeping
  • Fundraising
  • Telephone Etiquette
  • Computer Skills

Extracurricular Activities

Women in Science and Engineering (WISE), 08/2023, Present, Found a community of women who have the same goals., Work on projects and assignments together., Find time outside of school to connect with one another. Society Of Women Engineers, 08/2023, Present, Participating in discussions about women in STEM, Attended professional development workshops and networking events. 

Timeline

Student Caller – Iowa State University Foundation

08.2023 - Current

Receptionist

Vida Verde Salon
02.2021 - 08.2024

Bachelor of Science - Mechanical Engineering

Iowa State University

Associate of Science - Science

Southwestern Illinois College

Associate of Arts - Arts

Southwestern Illinois Community College
Ella Buss