Summary
Overview
Work History
Education
Skills
Technology And Certifications
Additional Relevant Experience
Timeline
Hi, I’m

Ella Casalenda

Shakopee,MN

Summary

Social Work professional with a BSW and extensive experience in healthcare and behavioral health. Expertise in patient assessments, care coordination, and crisis intervention, with a strong focus on enhancing patient outcomes through effective collaboration with multidisciplinary teams and maintaining compliance with regulatory standards.

Overview

15
years of professional experience

Work History

Hennepin Healthcare
Minneapolis, USA

Senior Research Coordin / Diabetes Wellness Coach
06.2019 - Current

Job overview

  • Managed participant recruitment and retention efforts throughout the research process.
  • Coordinated clinical trial protocols and regulatory submissions for multiple studies.
  • Developed and maintained study documentation in compliance with regulatory standards.
  • Oversaw data collection and ensured accuracy in research records and reports.
  • Collect, enter, and maintain accurate research data using electronic databases, iPads, REDCap, Microsoft Excel, and CRICIT.
  • Trained and mentored junior staff on clinical research procedures and best practices.
  • Facilitated site visits and audits to evaluate adherence to study protocols.
  • Conducted pre-study site visits to assess compliance with protocols and applicable regulations.
  • Assisted with preparation of manuscripts for publication in peer-reviewed journals.

Pride Institute
Eden Prairie, USA

Case Manager / Admissions Coordinator
09.2018 - 06.2019

Job overview

  • Coordinated admissions, referrals, and treatment recommendations while developing comprehensive aftercare plans to support patient recovery.
  • Facilitated intake interviews and assessments for individuals seeking behavioral health and substance use treatment to ensure appropriate care pathways.
  • Collaborated with internal teams and external providers to ensure seamless continuity of care for patients.
  • Completed confidential admission documentation and maintained patient records.

Hennepin County Workhouse
Minneapolis, USA

Correctional Officer
04.2018 - 09.2018

Job overview

  • Utilized de-escalation, communication, and behavioral-management techniques to effectively resolve crisis situations and ensure safety.
  • Documented behavioral concerns and collaborated with medical and social service staff to address resident needs.
  • Ensured accuracy of incident and resident records to support operational integrity and compliance.
  • Worked with individuals from diverse backgrounds while providing safe and culturally responsive services.

NorthPoint Health & Wellness Center
Minneapolis, USA

Lead Intake Social Worker / Care Coordinator
02.2016 - 04.2018

Job overview

  • Conducted behavioral health intake interviews and crisis assessments for adult and minor patients, ensuring appropriate support and intervention.
  • Coordinated care with medical, dental, behavioral health, and community agencies, enhancing integrated service delivery for patients.
  • Connected patients with healthcare and community resources, facilitating access to necessary language services.
  • Documented assessments and patient interactions in EPIC.
  • Obtained legal documentation and releases of information while maintaining patient confidentiality.
  • Participated in trauma-informed care training sessions to enhance understanding of patient needs.

The Family Partnership
Minneapolis, USA

Social Work Intern
05.2011 - 09.2011

Job overview

  • Coordinated programming and community outreach to enhance support for children and families.
  • Assisted clients in navigating social services and community resources.
  • Conducted intake assessments to identify client needs and goals.
  • Developed service plans in collaboration with clients and families.
  • Developed resources and procedures for volunteers to effectively assist at-risk preschool children.

Education

Bemidji State University
Bemidji, MN

Bachelor of Science from Social Work
05-2013

University Overview

Skills

  • Clinical trial management
  • Clinical trial coordination
  • Research protocol management
  • Regulatory compliance
  • Data analysis
  • EPIC charting
  • Detail-oriented documentation
  • Patient assessments
  • Training and mentoring
  • Team collaboration
  • Effective communication

Technology And Certifications

Technology And Certifications
EPIC, REDCap, Microsoft Excel, Microsoft Word, CRICIT, Evolv, CPR/AED Certified

Additional Relevant Experience

Additional Relevant Experience
Social Work Intern, The Family Partnership, Minneapolis, MN, 05/01/11, 09/01/11, Supported children and families through programming, community outreach, and volunteer coordination., Worked with at-risk preschool children and developed volunteer resources and procedures.

Timeline

Senior Research Coordin / Diabetes Wellness Coach
Hennepin Healthcare
06.2019 - Current
Case Manager / Admissions Coordinator
Pride Institute
09.2018 - 06.2019
Correctional Officer
Hennepin County Workhouse
04.2018 - 09.2018
Lead Intake Social Worker / Care Coordinator
NorthPoint Health & Wellness Center
02.2016 - 04.2018
Social Work Intern
The Family Partnership
05.2011 - 09.2011
Bemidji State University
Bachelor of Science from Social Work
Ella Casalenda