Ella Cook
Madison,WI
Summary
Water safety professional prepared for role in aquatic supervision and rescue operations. Recognized for maintaining vigilant eye on swimmers and ensuring pool safety protocols are followed. Focused on teamwork and achieving optimal safety outcomes, adaptable to changing circumstances, and reliable in high-stress situations.
Professional, experienced, and ready to contribute in volunteer capacity. Skilled in team collaboration, adaptable to changing needs, and focused on achieving impactful results. Strong communication, organizational, and interpersonal skills, ensuring reliable support and effective teamwork.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard
City of Madison
06.2022 - Current
- Monitored pool activities to ensure safety and compliance with regulations.
- Responded promptly to emergencies, applying first aid techniques as needed.
- Conducted routine safety checks of pool facilities and equipment.
- Educated patrons on water safety rules and proper usage of facilities.
- Collaborated with team members to enhance overall guest experience.
- Assisted in maintaining cleanliness and organization of pool area.
- Participated in regular training sessions to improve lifesaving skills and knowledge.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Attentively monitored swimmers to identify distress.
- Responded to emergency situations in a timely, efficient manner.
- Upheld hygiene standards in pool and surrounding area.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Concessions Worker
West Side Swim Club
06.2020 - 08.2021
- Operated point-of-sale systems to process transactions efficiently and accurately.
- Maintained cleanliness and organization of concession stands to enhance customer experience.
- Assisted in inventory management by tracking stock levels and restocking supplies as needed.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Implemented best practices for food preparation, ensuring adherence to health regulations and standards.
- Monitored product quality and freshness, making adjustments to offerings based on customer feedback.
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Maintained a positive attitude while managing long lines or addressing challenging situations with customers.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
- Monitored inventory and notified management of deficiencies or shortages.
- Responded to customer complaints to help resolve issues.
- Loaded perishable items into climate-controlled coolers to prevent food spoilage.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Prepared food orders within 240-minute period.
Education
High School Diploma -
Madison West High School
Madison, WI06-2025
Skills
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Patience and empathy
- Physical fitness
- Team collaboration
- Team bonding
- Emergency response
- Complex Problem-solving
- Equipment management
- Multitasking
- Time management
Accomplishments
- Observed students and documented social, emotional, motor skill, and intellectual developments.
- Coordinated with lead teacher to create age-appropriate lesson plans for students with special needs.
- Recommend strategic process improvements to improve operations.
Certification
- First Aid/CPR Certified
Timeline
Lifeguard
City of Madison
06.2022 - Current
Concessions Worker
West Side Swim Club
06.2020 - 08.2021
High School Diploma -
Madison West High School
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