Summary
Overview
Work History
Education
Skills
Timeline
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Ella Davis

Kokomo,IN

Summary

Proven ability to manage high-pressure situations and enhance customer satisfaction, as demonstrated at Taku Steakhouse. Skilled in organization and time management, with a track record of improving service efficiency and fostering positive customer relationships. Expert in telephone communication and data entry, ensuring operational excellence and repeat business.

Overview

4
4
years of professional experience

Work History

Receptionist

A Plus Nails
01.2023 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Host

Taku Steakhouse
08.2022 - 12.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Taco Bell
01.2020 - 06.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Assistant Manager

Wendy's
02.2019 - 03.2020
  • Enhanced customer satisfaction by providing efficient and friendly service at the cashier counter.
  • Assisted in inventory management tasks, ensuring optimal stock levels and minimizing product loss due to expiration or damage.
  • Improved overall store cleanliness and presentation, resulting in a more welcoming atmosphere for customers.
  • Built positive relationships with customers to increase repeat business.

Education

Core 40 -

Western High School
Russiaville, IN
08.2024

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry

Timeline

Receptionist

A Plus Nails
01.2023 - 06.2023

Host

Taku Steakhouse
08.2022 - 12.2022

Cashier

Taco Bell
01.2020 - 06.2020

Cashier Assistant Manager

Wendy's
02.2019 - 03.2020

Core 40 -

Western High School

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Ella Davis