Ella Dubail
Portland
Summary
Enthusiastic and adaptable professional with diverse experience in customer service, working with children, and team collaboration. Proven ability to thrive in fast-paced environments as a server and barista, while demonstrating strong communication, leadership, and problem-solving skills through roles as a classroom assistant and summer camp counselor. Committed to creating positive experiences for others, whether supporting young learners, engaging with customers, or leading group activities. Brings a dependable work ethic, excellent interpersonal skills, and a passion for helping people.
Overview
4
4
years of professional experience
Work History
Summer Camp Counselor
Portland Country Club
06.2025 - 08.2025
- Supervised and ensured the safety of a group of 1 8 campers during daily activities
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Assisted in resolving conflicts among campers by implementing appropriate disciplinary measures when necessary
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
Server/Hostess
Uno Pizzeria & Grill
05.2025 - 08.2025
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Demonstrated exceptional multitasking skills during peak hours
- Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
- Effectively communicated with servers, kitchen staff, and management to coordinate seating arrangements and maintain smooth operations
Barista
Dunkin'
07.2022 - 12.2024
- Expertly prepared and served a variety of coffee beverages, including espresso, cappuccino, latte, and cold brew
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their needs promptly
- Managed inventory levels to ensure an adequate supply of coffee beans, milk, syrups, and other ingredients
- Maintained cleanliness and organization of the coffee bar area at all times for a pleasant customer experience
- Trained new baristas on proper brewing techniques, drink recipes, and customer service protocols
- Handled cash transactions accurately while following company policies regarding cash handling procedures
Classroom Assistant
Talbot Elementary School
05.2024 - 05.2024
- Helped maintain a positive & productive learning environment for 3rd grade classrooms
- Worked one-on-one or in small groups to reinforce lessons and help with reading, math, etc.
- Collaborated with students one-on-one who cannot speak English to strengthen their language and reading skills
- Prepared classroom materials, managed supplies, and supported daily routines
Camp Counselor
Cheverus High School
07.2022 - 08.2022
- Provided guidance and support to campers in developing social skills, conflict resolution, and teamwork
- Supervised and ensured the safety of a group of 20 campers aged pre-k to 2nd grade during outside daily activities
- Managed camper behavior by enforcing rules consistently while maintaining a supportive atmosphere
- Collaborated with fellow counselors to create a positive camp environment through effective communication and teamwork
- Planned and led engaging recreational activities, including sports, outside activities, and team-building exercises
Server
Canco Woods
07.2021 - 03.2022
- Efficiently managed multiple tables, orders, and priorities in fast-paced environment
- Collaborated with kitchen staff to ensure timely delivery of food orders to customers
- Maintained cleanliness of dining area by promptly clearing tables, sanitizing surfaces, and restocking supplies as needed
- Resolved customer complaints or concerns promptly and professionally to ensure a positive dining experience
Education
High school diploma -
cheverus high school
Portland, ME05.2024
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ05-2028
Skills
- Leadership
- Experience with children
- Customer service (3 years)
- Organization
- Problem-solving
- Patience and empathy
Timeline
Summer Camp Counselor
Portland Country Club
06.2025 - 08.2025
Server/Hostess
Uno Pizzeria & Grill
05.2025 - 08.2025
Classroom Assistant
Talbot Elementary School
05.2024 - 05.2024
Barista
Dunkin'
07.2022 - 12.2024
Camp Counselor
Cheverus High School
07.2022 - 08.2022
Server
Canco Woods
07.2021 - 03.2022
High school diploma -
cheverus high school
Bachelor of Science - Biological Sciences
Arizona State University