ELLA DUNLAP
Plymouth,MA
Summary
• Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
• Reliable Server offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in busy areas and flexible with changing business needs.
Overview
2027
2027
years of professional experience
Work History
Cashier, Cook, Food Prep, Serving
Bramhall’s Country Store
Plymouth, MA
2024 - Current
- Responsible for Opening and Closing the Store
- Executed food preparation tasks to ensure timely service delivery.
- Served food to costumers
- Handled cash management, including balancing registers at the end of shifts.
- Trained new staff on cashier procedures and customer service best practices.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled live seafood such as Lobster
Sales Associate
White Marlie Clothing Boutique
Plymouth, MA
2021 - 2022
- Responsible for Opening and Closing the Store
- Handled cash and transactions
- Resolved customer inquiries and concerns promptly, fostering positive relationships and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Plimoth Plantation/Patuxet Museums
Plymouth, MA
01.2021 - 2025
- Assisted customers with product selection, enhancing shopping experience and satisfaction.
- Maintained store organization and inventory accuracy using point-of-sale systems.
- Processed transactions efficiently, ensuring accurate cash handling and credit processing.
- Collaborated with team members to achieve daily sales goals and improve store performance.
Social Media Marketing Manager
Ignite Barre and Fitness
Plymouth, MA
2025 - Current
- Developed and implemented targeted social media campaigns to enhance brand awareness.
- Analyzed engagement metrics to optimize content strategy and improve audience interaction.
- Collaborated with fitness instructors to create engaging multimedia content for social platforms.
- Managed social media calendars, ensuring timely posts aligned with marketing initiatives.
Education
The University of Tampa
Tampa, FLSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Customer relations
- Order taking
- Written and verbal communication
Timeline
Sales Associate
Plimoth Plantation/Patuxet Museums
01.2021 - 2025
Cashier, Cook, Food Prep, Serving
Bramhall’s Country Store
2024 - Current
Sales Associate
White Marlie Clothing Boutique
2021 - 2022
Social Media Marketing Manager
Ignite Barre and Fitness
2025 - Current
The University of Tampa