Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ella E. Ashley

North Falmouth,MA

Summary

With over 6 years of experience in customer service and 5 years in the food service industry, I have honed my skills in providing exceptional support to diverse clientele. My background also includes working as a Sitter/Nanny, where I successfully catered to the individual needs of children of all ages. Currently enrolled in Cape Cod Community College's nursing program, I am pursuing my passion for healthcare and helping others, a calling I have felt since a young age. Known for my strong interpersonal skills, I excel at building rapport with people and thrive in team-oriented environments. Additionally, I am highly adaptable and possess a keen ability to quickly grasp new concepts. Furthermore, I actively seek and value constructive criticism from both peers and superiors, leveraging it to continuously improve my performance. With a knack for logical thinking and proficiency in numbers, I bring a well-rounded skill set to any team.

Overview

7
7
years of professional experience

Work History

Nursing Student

Cape Cod Community College
09.2024 - Current
  • Administered medications via oral, IV, and intramuscular injections and monitored responses. (supervised)
  • Actively sought feedback from nursing staff and incorporated constructive criticism into personal practice for continuous improvement and professional growth.
  • Supported nursing staff by performing routine tasks such as taking vitals, and documenting patient information.
  • Worked alongside experienced nursing professionals to learn new procedures.
  • Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
  • Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
  • Participated in skills lab simulations to further develop nursing skills.
  • Bathed, changed and fed patients suffering from discomfort, ailments and disabilities to provide extra assistance and care.

Baby Sitting/ Specialized Child Care

Self
01.2018 - Current
  • Providing care for children from infant to middle school aged
  • Providing care for children with Special needs (On the spectrum or mental health related disorders)
  • Attentiveness to safety and allergies when supervising children
  • Developed strong bonds with each child, creating a sense of security within the childcare environment.
  • Maintained a safe environment for children by adhering to strict safety guidelines and protocols.
  • Handled conflicts among children diplomatically, teaching them valuable problem-solving skills while maintaining a peaceful environment.
  • Adapted quickly to diverse needs of various children within the group setting, exhibiting flexibility and resourcefulness throughout daily tasks.
  • Partnered with parents to establish open communication lines, ensuring the continuity of care between home and childcare setting.

Data Entry + Office Work

Cavossa Disposal Co. - Falmouth Ma
06.2023 - Current
  • Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval.
  • Entering data into different systems within the computer thoroughly
  • Maintained confidentiality of sensitive information by adhering to strict company policies regarding privacy and security.
  • Streamlined data entry processes with the use of specialized software, such as Microsoft Excel and Word.
  • Communicated effectively with coworkers and management, addressing any concerns or discrepancies found in the entered data.
  • Aiding customer service representatives by entering contracts and orders
  • Carl Cavossa : Owner
  • Office: (508)563-5070

Waitress + Social Media

Captain Kidd - Woods Hole, Ma
04.2020 - Current

Primarily Waitressing + Bar Back, Hostess, Food Runner, and running social media accounts

  • Interacting with many different customers at once in a timely manner
  • Confirmed guest contentment with meals and recommended supplementary items to enhance restaurant sales
  • Responded to guest inquiries about the menu, food and beverage preparation, ingredient details, and allergens
  • Promptly addressed concerns to enhance customer satisfaction and elevated issues to management for resolution when required
  • Delivered outstanding service to a substantial daily influx of customers
  • Katie Murray General Manager
  • Office: 508-548-8563

Sales Clerk

Ben and Bill's Chocolate Emporium- Falmouth & Martha’s Vineyard, Ma
06.2019 - 06.2021
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Being able to work with my peers in a very fast paced environment
  • Keeping things restocked at all times
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Working with a many different customers at once while attending to all their questions and needs
  • Jeanette Michaud General Manager
  • Office:508-548-7878

Education

Nursing Student -

Cape Cod Community College
West Barnstable, MA

High School Diploma -

Falmouth High School
Falmouth, MA
01.2022

Skills

  • CPR- HeartSaver Certified
  • Effective Communication
  • Ability to Perform Under Pressure
  • Vitals monitoring
  • Patient monitoring
  • Infection control standards
  • Clinical judgment
  • Direct patient care
  • Privacy and confidentiality
  • Quality of care standards
  • First aid
  • Multitasking and Prioritization
  • Time Management

Timeline

Nursing Student

Cape Cod Community College
09.2024 - Current

Data Entry + Office Work

Cavossa Disposal Co. - Falmouth Ma
06.2023 - Current

Waitress + Social Media

Captain Kidd - Woods Hole, Ma
04.2020 - Current

Sales Clerk

Ben and Bill's Chocolate Emporium- Falmouth & Martha’s Vineyard, Ma
06.2019 - 06.2021

Baby Sitting/ Specialized Child Care

Self
01.2018 - Current

Nursing Student -

Cape Cod Community College

High School Diploma -

Falmouth High School
Ella E. Ashley