Ella Fitch
Bridgeport
Summary
Dynamic and detail-oriented professional with extensive experience in customer service at Louis A. Johnson VA Medical Center. Proven ability to maintain high cleanliness standards and ensure patient confidentiality. Skilled in time management and team collaboration, consistently delivering exceptional service in fast-paced environments. Proficient in Microsoft Office and committed to operational excellence.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Barista
Louis A. Johnson VA Medical Center
Clarksburg
07.2025 - Current
- Provide courteous service to patients, visitors, and hospital staff in a healthcare setting
- Maintain strict cleanliness and sanitation standards in compliance with health regulations
- Monitor inventory, track expiration dates, and properly store supplies
- Operate cash register accurately while maintaining patient privacy and professionalism
- Clean and disinfect workstations and shared areas regularly
Waitress
T.G.I Fridays
Bridgeport
07.2024 - 05.2025
- Deliver professional customer service in a fast-paced environment
- Follow hygiene and safety standards consistently
- Complete side work including cleaning, sanitizing, and preparing service areas
- Communicate effectively with team members to ensure smooth operations
Retail Sales Associate
Sally's Beauty Supply
Bridgeport
05.2023 - 09.2024
- Maintain organized inventory and accurate product records
- Handle cash transactions and maintain attention to detail
- Assist customers while protecting sensitive payment information
- Clean and organize sales floor and backroom areas
Barista/Cashier
Dunkin'
Bridgeport
05.2024 - 08.2024
- Prepare food and beverages while adhering to sanitation and safety procedures
- Accurately process transactions and handle cash
- Maintain clean equipment, counters, and food prep areas
- Support team operations during peak hours
Bartender/Server
The College Lunch
Fairmont
05.2024 - 06.2024
- Maintained cleanliness of service and preparation areas
- Handled payments accurately and responsibly
- Delivered reliable customer service in a high-volume setting
Drink Maker
Bubble World
Bridgeport
05.2023 - 06.2023
- Prepared beverages and food items following cleanliness standards
- Cleaned and sanitized equipment and workspaces
- Provided efficient customer service and cashiering
Barista/Cashier
Roasted Ice Cafe
Bridgeport
05.2021 - 02.2022
- Prepared drinks and food while maintaining sanitation standards
- Managed cash handling and customer interactions
- Kept work areas clean, organized, and safe
Education
2 years - Business Administration
Fairmont State University
Fairmont, WV02.2025
High school diploma -
Notre Dame High School
Clarksburg, WV05.2023
Skills
- Cleaning and disinfection
- Infection control
- OSHA and food safety
- Attention to detail
- Time management
- Confidentiality and privacy
- Data accuracy
- Organization and filing
- Basic computer skills
- Microsoft Office proficiency
- Customer and patient interaction
- Team collaboration
- Reliability and professionalism
- Communication skills
Certification
Food Handler Certification
Timeline
Barista
Louis A. Johnson VA Medical Center
07.2025 - Current
Waitress
T.G.I Fridays
07.2024 - 05.2025
Barista/Cashier
Dunkin'
05.2024 - 08.2024
Bartender/Server
The College Lunch
05.2024 - 06.2024
Retail Sales Associate
Sally's Beauty Supply
05.2023 - 09.2024
Drink Maker
Bubble World
05.2023 - 06.2023
Barista/Cashier
Roasted Ice Cafe
05.2021 - 02.2022
2 years - Business Administration
Fairmont State University
High school diploma -
Notre Dame High School